BOCA DO LOBO

Boca do Lobo's emotional pieces are handmade in Portugal by talented artisans who use their wisdom to combine traditional manufacturing techniques with the latest technological methods. Cabinet-makers, jewelers, soldiers, gilding painters, lacquer painters, master artisans, and apprentices, work together in Boca do Lobo workshops to deliver exceptional products where no element or detail is overlooked and the human factor is treasured.

A single piece may pass along different skilled hands, and undergo several processes to conceive a unique design expression laying in Portugal’s flair in marquetry, azulejaria, joinery, upholstery, filigree, and metalwork, just to name a few.

A careful enthusiasm with a new-found confidence that goes alongside a passion for the country’s strong craft heritage.

LAPIAZ CENTER TABLE
LAPIAZ CENTER TABLE
LAPIAZ CENTER TABLE
LAPIAZ CENTER TABLE
LAPIAZ CENTER TABLE
LAPIAZ CENTER TABLE
white and gold lacquer rectangular coffee table
LAPIAZ CENTER TABLE
LAPIAZ CENTER TABLE
LAPIAZ CENTER TABLE
LAPIAZ CENTER TABLE
LAPIAZ CENTER TABLE
LAPIAZ CENTER TABLE
white and gold lacquer rectangular coffee table

LAPIAZ CENTER TABLE

Regular price $9,360.00 ALL DIMENSIONS ARE IN CM OR MM
Lapiaz center table takes exceptional craftsmanship and design to a new realm. A functional artwork conceived in three modules for unexpected combinations. Its organic features are achieved through the manual fitting of the polished brass sheet, and a sharp exterior finished in glossy black lacquer. The hammered brass details convey both dynamics and elegance to bring a new contemporary verve into refined interiors. Finding beauty in the most unexpected places, this contemporary coffee table is inspired by authentic karst formations created by surface dissolution, freezing, or thawing of dolomite rocks. Born from cold and freshly cracked to show off the world rich, golden interior.

Product Features
Black Lacquered exterior, polished brass interior details and made of a wood structure. Composed of 3 pieces.

Arts and Techniques
Wood carving, metal cutting, gold leaf gliding, hammering.

Materials and Finishes
Polished nickel and black lacquer.

Disclaimer

This is a European product handcrafted by BOCA DO LOBO. Please allow 8-10 weeks for production. Additional Shipping, Taxes, and Duties will be due after purchase. These charges will be invoiced to you directly once your purchase has been made and the appropriate fees are calculated based on your location.

Please review additional terms and conditions HERE


 

 

 

 

1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

 

Dimensions Notice

Note: Dimensions are listed in cm or mm

  • To convert from CM to INCHES
  • PLEASE MULTIPLY THE CM VALUE BY 0.39
  • To convert from MM to INCHES
  • PLEASE MULTIPLY THE MM VALUE BY 0.039

    Lighting Buying Guide and Recommendations

    Customization of most of our chandeliers is available click HERE to submit a request

    Installation

    Professional installation by a licensed professional electrician is recommended for all our lighting.

    Luminaire ceiling boxes are typically rated for 50 lbs. of weight 

    Metal boxes, with a  "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

    Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

    Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a 2 story space please specify when ordering and contact us for a custom length.

    All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting and clarity. Crystal assembly is required. 

    Many of our products are hand-forged and may vary in appearance. 

    Recommended Mounting Height

    A general rule of thumb is to hang the fixture 3 feet (36 inches) above your table or 6 feet (72 inches) off the floor. 

    Measuring for your space

    For ceiling height measuring 10 feet or less- Your light fixture must be less than 27 inches tall.

    For ceiling height measuring more than 11 to 16 feet- Your light fixture can range between 27 inches to more than 40 inches tall.

    If a ceiling is two stories tall, the chandelier should be have  two or three tiers and hang at least 7 feet above the floor.

     

    Wall Art Guide and Recommendations

     

     

    Our goal is to get your order to you as quickly and safely as we can. 
    All orders are processed within 2-3 business days.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 
    Our standard and free shipping times vary from 3 up to 25 business days.

    If there will be a significant delay in the shipment of your order, we will contact you via email. Our fulfillment is done via several 3rd parties including International Vendors in Europe and China, and US vendors such as Amazon, Wayfair, and its affiliates and other vendors.

    Your order may arrive in different shipments and packages depending on the sources and origin.

    INTERNATIONAL SHIPPING- NON U.S:

    NTERNATIONAL SHIPPING- NON U.S: Worldwide shipping available on most items. "U.S ONLY" items only ship to the United States.

    Adding a product with U.S ONLY will cause your entire cart to have an error message. Check cart content and REMOVE items labeled US only to get proper shipping availability to your country on eligible items.

    Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

    The fees are a  kind of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

    These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

    Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. If you live in a region other than USA, Canada, Europe, UK, Australia please contact us to determine if there are additional handling fees to your region.

     

     

    TO PLACE A REQUEST FOR A CUSTOM PIECE:

    PLEASE  FILL OUT THE FORM BY CLICKING HERE

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    DIAMOND CENTER TABLE
    DIAMOND CENTER TABLE
    DIAMOND CENTER TABLE
    DIAMOND CENTER TABLE
    DIAMOND CENTER TABLE
    DIAMOND CENTER TABLE
    DIAMOND CENTER TABLE
    DIAMOND CENTER TABLE

    DIAMOND CENTER TABLE

    Regular price $12,500.00 ALL DIMENSIONS ARE IN CM OR MM

    Projected to be the jewel in the crown of the Portuguese brand Boca do Lobo, the Diamond Center Table is a reflection of the furniture jeweler’s expertise and quintessence, undoubtedly deserving its title. This opulent object, full of resources and desire, has two carefully sculpted doors that reveal a gold lined interior with shelves and two drawers. This piece is inspired by the gothic furniture of the romantic period, with its capacity to take advantage of the power of imagination, prevision, and escape, without forgetting its unique character.

    Product Features
    Polished stainless steel. Wood structure. Feet: Polished casted brass.

    Arts and Techniques
    Wood hand-carving and joinery, gold leaf application.

    Materials and Finishes
    Glass, Gold Plated Brass, Casted Brass, Marble, Wood

    Dimensions
    W 150 CM | 59 IN D 87.5 CM | 34.4 IN H 37.8 CM | 14.8 IN

    Customization
    Custom sizes and colors are available with an upcharge.

    Clean and Care
    Dry cloth.


    Disclaimer

    This is a European product handcrafted by BOCA DO LOBO. Please allow 8-10 weeks for production. Additional Shipping, Taxes, and Duties will be due after purchase. These charges will be invoiced to you directly once your purchase has been made and the appropriate fees are calculated based on your location.

    Please review additional terms and conditions HERE


     

     

     

     

    1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

     

    Dimensions Notice

    Note: Dimensions are listed in cm or mm

    • To convert from CM to INCHES
    • PLEASE MULTIPLY THE CM VALUE BY 0.39
    • To convert from MM to INCHES
    • PLEASE MULTIPLY THE MM VALUE BY 0.039

      Lighting Buying Guide and Recommendations

      Customization of most of our chandeliers is available click HERE to submit a request

      Installation

      Professional installation by a licensed professional electrician is recommended for all our lighting.

      Luminaire ceiling boxes are typically rated for 50 lbs. of weight 

      Metal boxes, with a  "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

      Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

      Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a 2 story space please specify when ordering and contact us for a custom length.

      All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting and clarity. Crystal assembly is required. 

      Many of our products are hand-forged and may vary in appearance. 

      Recommended Mounting Height

      A general rule of thumb is to hang the fixture 3 feet (36 inches) above your table or 6 feet (72 inches) off the floor. 

      Measuring for your space

      For ceiling height measuring 10 feet or less- Your light fixture must be less than 27 inches tall.

      For ceiling height measuring more than 11 to 16 feet- Your light fixture can range between 27 inches to more than 40 inches tall.

      If a ceiling is two stories tall, the chandelier should be have  two or three tiers and hang at least 7 feet above the floor.

       

      Wall Art Guide and Recommendations

       

       

      Our goal is to get your order to you as quickly and safely as we can. 
      All orders are processed within 2-3 business days.

      If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 
      Our standard and free shipping times vary from 3 up to 25 business days.

      If there will be a significant delay in the shipment of your order, we will contact you via email. Our fulfillment is done via several 3rd parties including International Vendors in Europe and China, and US vendors such as Amazon, Wayfair, and its affiliates and other vendors.

      Your order may arrive in different shipments and packages depending on the sources and origin.

      INTERNATIONAL SHIPPING- NON U.S:

      NTERNATIONAL SHIPPING- NON U.S: Worldwide shipping available on most items. "U.S ONLY" items only ship to the United States.

      Adding a product with U.S ONLY will cause your entire cart to have an error message. Check cart content and REMOVE items labeled US only to get proper shipping availability to your country on eligible items.

      Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

      The fees are a  kind of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

      These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

      Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. If you live in a region other than USA, Canada, Europe, UK, Australia please contact us to determine if there are additional handling fees to your region.

       

       

      TO PLACE A REQUEST FOR A CUSTOM PIECE:

      PLEASE  FILL OUT THE FORM BY CLICKING HERE

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      Wave Center Table

      Wave Center Table

      Regular price $8,900.00 ALL DIMENSIONS ARE IN CM OR MM

      True classics never fail to make an impression and this is certainly the case for the Wave Table from Boca do Lobo. Nowadays, the traditional coffee table is no longer the only way to decorate the living room; recently coffee tables are taking original shapes and designs that give the living room a whole unique look through unusual forms and new materials. Wave is an original and stylish coffee table for a modern living room as it is also an unconventional center table for your sitting room. With great style and elegance, it creates an exclusive ambiance to your modern interiors. Developed by a Portuguese jewelry artisan, this piece is made of hand-hammered copper with a black mirror top.

      Product Features
      Table made in wood finished with manually hammered stainless steel, with a curvilinear top made from black mirror. The base is lacquered in black finished with a high gloss varnish.

      Arts and Techniques
      Joinery, Jewelry, Glass Work.

      Materials and Finishes
      Hammered stainless steel, Glass, Wood.

      Dimensions
      BIG - W 96 CM | 37.8 IN D 99 CM | 39.0 IN H 37 CM | 14.6 IN
      SMALL - W 88 CM | 34.6 IN D 73 CM | 28.7 IN H 31 CM | 12.2 IN

      Customization
      Custom sizes and colors are available with an upcharge.

      Clean and Care
      Dry cloth metal cleaner and glass cleaner for the top.

      Disclaimer

      This is a European product handcrafted by BOCA DO LOBO. Please allow 8-10 weeks for production. Additional Shipping, Taxes, and Duties will be due after purchase. These charges will be invoiced to you directly once your purchase has been made and the appropriate fees are calculated based on your location.

      Please review additional terms and conditions HERE


       

       

       

       

      1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

       

      Dimensions Notice

      Note: Dimensions are listed in cm or mm

      • To convert from CM to INCHES
      • PLEASE MULTIPLY THE CM VALUE BY 0.39
      • To convert from MM to INCHES
      • PLEASE MULTIPLY THE MM VALUE BY 0.039

        Lighting Buying Guide and Recommendations

        Customization of most of our chandeliers is available click HERE to submit a request

        Installation

        Professional installation by a licensed professional electrician is recommended for all our lighting.

        Luminaire ceiling boxes are typically rated for 50 lbs. of weight 

        Metal boxes, with a  "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

        Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

        Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a 2 story space please specify when ordering and contact us for a custom length.

        All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting and clarity. Crystal assembly is required. 

        Many of our products are hand-forged and may vary in appearance. 

        Recommended Mounting Height

        A general rule of thumb is to hang the fixture 3 feet (36 inches) above your table or 6 feet (72 inches) off the floor. 

        Measuring for your space

        For ceiling height measuring 10 feet or less- Your light fixture must be less than 27 inches tall.

        For ceiling height measuring more than 11 to 16 feet- Your light fixture can range between 27 inches to more than 40 inches tall.

        If a ceiling is two stories tall, the chandelier should be have  two or three tiers and hang at least 7 feet above the floor.

         

        Wall Art Guide and Recommendations

         

         

        Our goal is to get your order to you as quickly and safely as we can. 
        All orders are processed within 2-3 business days.

        If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 
        Our standard and free shipping times vary from 3 up to 25 business days.

        If there will be a significant delay in the shipment of your order, we will contact you via email. Our fulfillment is done via several 3rd parties including International Vendors in Europe and China, and US vendors such as Amazon, Wayfair, and its affiliates and other vendors.

        Your order may arrive in different shipments and packages depending on the sources and origin.

        INTERNATIONAL SHIPPING- NON U.S:

        NTERNATIONAL SHIPPING- NON U.S: Worldwide shipping available on most items. "U.S ONLY" items only ship to the United States.

        Adding a product with U.S ONLY will cause your entire cart to have an error message. Check cart content and REMOVE items labeled US only to get proper shipping availability to your country on eligible items.

        Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

        The fees are a  kind of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

        These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

        Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. If you live in a region other than USA, Canada, Europe, UK, Australia please contact us to determine if there are additional handling fees to your region.

         

         

        TO PLACE A REQUEST FOR A CUSTOM PIECE:

        PLEASE  FILL OUT THE FORM BY CLICKING HERE

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        Empire Center Table
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        Empire Center Table

        Regular price $10,164.00 ALL DIMENSIONS ARE IN CM OR MM

        Great Empires take centuries and wisdom to build. The Empire center table finds itself in the very heart of the most memorable of events and celebrations.

        PRODUCT FEATURES
        The elegant round center table is built from mahogany wood and features an exquisite polished brass surface detail. Its cracks are hand carved and inserted through polished brass sheets, which are hand hammered for a unique and organic finish. Its finest gold detail crack reflects a gold interior in a manifesto towards power. Flawless and bright, the remaining poplar root surface will raise the bar of the most sophisticated living rooms. Designed and built to make an impression and deliver an unmatched experience, Empire contemporary coffee table is ready to make a statement any occasion.

        ARTS AND TECHNIQUES
        Wood carving and metal works.

        MATERIALS AND FINISHES
        Polished brass and wood veneer.

        DIMENSIONS
        Ø 130 CM | 51.2 IN H 37 CM | 14.6 IN

        CUSTOMIZATION
        Custom sizes and colors are available with an upcharge.

        CLEAN AND CARE
        Dry cloth for cleaning.

        1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

         

        Dimensions Notice

        Note: Dimensions are listed in cm or mm

        • To convert from CM to INCHES
        • PLEASE MULTIPLY THE CM VALUE BY 0.39
        • To convert from MM to INCHES
        • PLEASE MULTIPLY THE MM VALUE BY 0.039

          Lighting Buying Guide and Recommendations

          Customization of most of our chandeliers is available click HERE to submit a request

          Installation

          Professional installation by a licensed professional electrician is recommended for all our lighting.

          Luminaire ceiling boxes are typically rated for 50 lbs. of weight 

          Metal boxes, with a  "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

          Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

          Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a 2 story space please specify when ordering and contact us for a custom length.

          All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting and clarity. Crystal assembly is required. 

          Many of our products are hand-forged and may vary in appearance. 

          Recommended Mounting Height

          A general rule of thumb is to hang the fixture 3 feet (36 inches) above your table or 6 feet (72 inches) off the floor. 

          Measuring for your space

          For ceiling height measuring 10 feet or less- Your light fixture must be less than 27 inches tall.

          For ceiling height measuring more than 11 to 16 feet- Your light fixture can range between 27 inches to more than 40 inches tall.

          If a ceiling is two stories tall, the chandelier should be have  two or three tiers and hang at least 7 feet above the floor.

           

          Wall Art Guide and Recommendations

           

           

          Our goal is to get your order to you as quickly and safely as we can. 
          All orders are processed within 2-3 business days.

          If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 
          Our standard and free shipping times vary from 3 up to 25 business days.

          If there will be a significant delay in the shipment of your order, we will contact you via email. Our fulfillment is done via several 3rd parties including International Vendors in Europe and China, and US vendors such as Amazon, Wayfair, and its affiliates and other vendors.

          Your order may arrive in different shipments and packages depending on the sources and origin.

          INTERNATIONAL SHIPPING- NON U.S:

          NTERNATIONAL SHIPPING- NON U.S: Worldwide shipping available on most items. "U.S ONLY" items only ship to the United States.

          Adding a product with U.S ONLY will cause your entire cart to have an error message. Check cart content and REMOVE items labeled US only to get proper shipping availability to your country on eligible items.

          Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

          The fees are a  kind of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

          These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

          Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. If you live in a region other than USA, Canada, Europe, UK, Australia please contact us to determine if there are additional handling fees to your region.

           

           

          TO PLACE A REQUEST FOR A CUSTOM PIECE:

          PLEASE  FILL OUT THE FORM BY CLICKING HERE

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          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table
          Monet Center Table

          Monet Center Table

          Regular price $16,071.00 ALL DIMENSIONS ARE IN CM OR MM

          Monet is a tribute to the renowned French painter behind the Impressionism movement, an artwork turn into a contemporary center table with a modern design twist.

          PRODUCT FEATURES
          Depicting nature in an innovative way, the Water Lillies series are gently brought to life in an elegant coffee table with gold surface made from cast brass with a unique textured finish. Featuring both contrasting shapes and materials, as the unconventional compositions of the artist, the contemporary coffee table is supported by a geometric acrylic base, allowing to capture natural light. An immersive exceptional objet, the Monet center table is perfect for cutting-edge living rooms.

          ARTS AND TECHNIQUES
          Foundry, Soldering.

          MATERIALS AND FINISHES
          Textures Brass, Acrylic.

          DIMENSIONS
          W 152 CM | 59.8 IN D 82 CM | 32.3 IN H 36 CM | 14.2 IN

          CUSTOMIZATION
          Custom sizes and colors are available with an upcharge.

          CLEAN AND CARE
          Dry cloth.

          1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

           

          Dimensions Notice

          Note: Dimensions are listed in cm or mm

          • To convert from CM to INCHES
          • PLEASE MULTIPLY THE CM VALUE BY 0.39
          • To convert from MM to INCHES
          • PLEASE MULTIPLY THE MM VALUE BY 0.039

            Lighting Buying Guide and Recommendations

            Customization of most of our chandeliers is available click HERE to submit a request

            Installation

            Professional installation by a licensed professional electrician is recommended for all our lighting.

            Luminaire ceiling boxes are typically rated for 50 lbs. of weight 

            Metal boxes, with a  "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

            Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

            Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a 2 story space please specify when ordering and contact us for a custom length.

            All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting and clarity. Crystal assembly is required. 

            Many of our products are hand-forged and may vary in appearance. 

            Recommended Mounting Height

            A general rule of thumb is to hang the fixture 3 feet (36 inches) above your table or 6 feet (72 inches) off the floor. 

            Measuring for your space

            For ceiling height measuring 10 feet or less- Your light fixture must be less than 27 inches tall.

            For ceiling height measuring more than 11 to 16 feet- Your light fixture can range between 27 inches to more than 40 inches tall.

            If a ceiling is two stories tall, the chandelier should be have  two or three tiers and hang at least 7 feet above the floor.

             

            Wall Art Guide and Recommendations

             

             

            Our goal is to get your order to you as quickly and safely as we can. 
            All orders are processed within 2-3 business days.

            If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 
            Our standard and free shipping times vary from 3 up to 25 business days.

            If there will be a significant delay in the shipment of your order, we will contact you via email. Our fulfillment is done via several 3rd parties including International Vendors in Europe and China, and US vendors such as Amazon, Wayfair, and its affiliates and other vendors.

            Your order may arrive in different shipments and packages depending on the sources and origin.

            INTERNATIONAL SHIPPING- NON U.S:

            NTERNATIONAL SHIPPING- NON U.S: Worldwide shipping available on most items. "U.S ONLY" items only ship to the United States.

            Adding a product with U.S ONLY will cause your entire cart to have an error message. Check cart content and REMOVE items labeled US only to get proper shipping availability to your country on eligible items.

            Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

            The fees are a  kind of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

            These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

            Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. If you live in a region other than USA, Canada, Europe, UK, Australia please contact us to determine if there are additional handling fees to your region.

             

             

            TO PLACE A REQUEST FOR A CUSTOM PIECE:

            PLEASE  FILL OUT THE FORM BY CLICKING HERE

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            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE
            EDEN GOLD CENTER TABLE

            EDEN GOLD CENTER TABLE

            Regular price $14,355.00 ALL DIMENSIONS ARE IN CM OR MM

            The mystic behind the name inspires Eden. A slice of the tree of life that fell from the Garden of Heaven, this accent center table awakens desire and curiosity with its intriguing cut.

            PRODUCT FEATURES


            Born from master artisans and the ancient technique of polished cast brass, this statement design piece incorporates nature-inspired design with industrious welding techniques. With delicate lines and bold details, a manually engraved top exposes the heart of a golden tree, boasting a sinuous gold plated base that stood the test of time.

            The remarkable and already time-honoured piece, Eden coffee table combines with both contemporary and modern design styles, and it is also available as a set of two tables to suit any environment waiting for superior craftsmanship and iconic design.

            ARTS AND TECHNIQUES

            Foundry.

            MATERIALS AND FINISHES

            Melted metal, Gold plating.

            DIMENSIONS

            W 123 CM | 48.4 IN D 102 CM | 40.2 IN H 30 CM | 11.8 IN
            BIG
            W 138 CM | 54.3 IN D 95 CM | 37.4 IN H 36 CM | 14.2 IN

            CUSTOMIZATION


            Custom sizes and colors are available with an upcharge.

            Clean and Care
            Dry cloth metal cleaner.

            1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

             

            Dimensions Notice

            Note: Dimensions are listed in cm or mm

            • To convert from CM to INCHES
            • PLEASE MULTIPLY THE CM VALUE BY 0.39
            • To convert from MM to INCHES
            • PLEASE MULTIPLY THE MM VALUE BY 0.039

              Lighting Buying Guide and Recommendations

              Customization of most of our chandeliers is available click HERE to submit a request

              Installation

              Professional installation by a licensed professional electrician is recommended for all our lighting.

              Luminaire ceiling boxes are typically rated for 50 lbs. of weight 

              Metal boxes, with a  "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

              Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

              Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a 2 story space please specify when ordering and contact us for a custom length.

              All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting and clarity. Crystal assembly is required. 

              Many of our products are hand-forged and may vary in appearance. 

              Recommended Mounting Height

              A general rule of thumb is to hang the fixture 3 feet (36 inches) above your table or 6 feet (72 inches) off the floor. 

              Measuring for your space

              For ceiling height measuring 10 feet or less- Your light fixture must be less than 27 inches tall.

              For ceiling height measuring more than 11 to 16 feet- Your light fixture can range between 27 inches to more than 40 inches tall.

              If a ceiling is two stories tall, the chandelier should be have  two or three tiers and hang at least 7 feet above the floor.

               

              Wall Art Guide and Recommendations

               

               

              Our goal is to get your order to you as quickly and safely as we can. 
              All orders are processed within 2-3 business days.

              If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 
              Our standard and free shipping times vary from 3 up to 25 business days.

              If there will be a significant delay in the shipment of your order, we will contact you via email. Our fulfillment is done via several 3rd parties including International Vendors in Europe and China, and US vendors such as Amazon, Wayfair, and its affiliates and other vendors.

              Your order may arrive in different shipments and packages depending on the sources and origin.

              INTERNATIONAL SHIPPING- NON U.S:

              NTERNATIONAL SHIPPING- NON U.S: Worldwide shipping available on most items. "U.S ONLY" items only ship to the United States.

              Adding a product with U.S ONLY will cause your entire cart to have an error message. Check cart content and REMOVE items labeled US only to get proper shipping availability to your country on eligible items.

              Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

              The fees are a  kind of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

              These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

              Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. If you live in a region other than USA, Canada, Europe, UK, Australia please contact us to determine if there are additional handling fees to your region.

               

               

              TO PLACE A REQUEST FOR A CUSTOM PIECE:

              PLEASE  FILL OUT THE FORM BY CLICKING HERE

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              Eden Series
              Eden Series
              Eden Series
              Eden Series
              Eden Series
              Eden Series
              Eden Series
              Eden Series
              Eden Series
              Eden Series
              Eden Series
              Eden Series
              Eden Series
              Eden Series

              Eden Series

              Regular price $25,212.00 ALL DIMENSIONS ARE IN CM OR MM

              The mystic behind the name inspires Eden. A slice of the tree of life that fell from the Garden of Heaven, this accent coffee table set awakens desire and curiosity with its intriguing cut.
              The remarkable and already time-honoured piece, Eden center table series combine with both contemporary and modern design styles, classy rooms waiting for superior craftsmanship and iconic design.

              PRODUCT FEATURES
              Born from master artisans and the ancient technique of polished cast brass, this statement design pieces incorporate nature-inspired design with industrious welding techniques, being manually assembled, making each piece unique. With delicate lines and bold details, a manually engraved top exposes the heart of a golden tree, boasting a sinuous gold plated base that stood the test of time. It is available in groups of 7, 8 or 14 pieces, with different heights, for unexpected combinations.

              ARTS AND TECHNIQUES
              Joinery, Foundry, Soldering, Polishing.

              MATERIALS AND FINISHES
              MPolished brass, Textured brass.

              DIMENSIONS
              W 230 cm | 90.6 in D 140 cm | 55.1 in H 42 cm | 16.5 in

              CUSTOMIZATION
              Custom sizes and colors are available with an upcharge.

              CLEAN AND CARE
              Dry cloth.

              1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

               

              Dimensions Notice

              Note: Dimensions are listed in cm or mm

              • To convert from CM to INCHES
              • PLEASE MULTIPLY THE CM VALUE BY 0.39
              • To convert from MM to INCHES
              • PLEASE MULTIPLY THE MM VALUE BY 0.039

                Lighting Buying Guide and Recommendations

                Customization of most of our chandeliers is available click HERE to submit a request

                Installation

                Professional installation by a licensed professional electrician is recommended for all our lighting.

                Luminaire ceiling boxes are typically rated for 50 lbs. of weight 

                Metal boxes, with a  "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a 2 story space please specify when ordering and contact us for a custom length.

                All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting and clarity. Crystal assembly is required. 

                Many of our products are hand-forged and may vary in appearance. 

                Recommended Mounting Height

                A general rule of thumb is to hang the fixture 3 feet (36 inches) above your table or 6 feet (72 inches) off the floor. 

                Measuring for your space

                For ceiling height measuring 10 feet or less- Your light fixture must be less than 27 inches tall.

                For ceiling height measuring more than 11 to 16 feet- Your light fixture can range between 27 inches to more than 40 inches tall.

                If a ceiling is two stories tall, the chandelier should be have  two or three tiers and hang at least 7 feet above the floor.

                 

                Wall Art Guide and Recommendations

                 

                 

                Our goal is to get your order to you as quickly and safely as we can. 
                All orders are processed within 2-3 business days.

                If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 
                Our standard and free shipping times vary from 3 up to 25 business days.

                If there will be a significant delay in the shipment of your order, we will contact you via email. Our fulfillment is done via several 3rd parties including International Vendors in Europe and China, and US vendors such as Amazon, Wayfair, and its affiliates and other vendors.

                Your order may arrive in different shipments and packages depending on the sources and origin.

                INTERNATIONAL SHIPPING- NON U.S:

                NTERNATIONAL SHIPPING- NON U.S: Worldwide shipping available on most items. "U.S ONLY" items only ship to the United States.

                Adding a product with U.S ONLY will cause your entire cart to have an error message. Check cart content and REMOVE items labeled US only to get proper shipping availability to your country on eligible items.

                Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                The fees are a  kind of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. If you live in a region other than USA, Canada, Europe, UK, Australia please contact us to determine if there are additional handling fees to your region.

                 

                 

                TO PLACE A REQUEST FOR A CUSTOM PIECE:

                PLEASE  FILL OUT THE FORM BY CLICKING HERE

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                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table
                Lapiaz Center Table

                Lapiaz Center Table

                Regular price $11,484.00 ALL DIMENSIONS ARE IN CM OR MM

                Lapiaz inspired this unique coffee table. The french word is the name given to the typical karst formations produced by surface dissolution of limestone or dolomite rocks. It can also be caused by freezing and thawing in cold climates. This is how Lapiaz luxury coffee table emerged. Imagine a stone freezed and freshly cracked to show the intire world a rich, golden interior. The polished brass details and mirrored sides attribute this luxury design artwork an artic yet confy and warm beauty. Definitly a statement piece for the most luxurious interior designs.

                PRODUCT FEATURES
                Polished stainless steel, polished brass, wood structure.

                ARTS AND TECHNIQUES
                Wood carving, metal cutting, gold leaf gliding, hammering.

                MATERIALS AND FINISHES
                Polished brass and polished stainless steel.

                DIMENSIONS
                W 115 CM | 45.3 IN D 85 CM | 33.5 IN H 26.5 CM | 10.4 IN

                CUSTOMIZATION
                Custom sizes and colors are available with an upcharge.

                CLEAN AND CARE
                Dry cloth.

                1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                 

                Dimensions Notice

                Note: Dimensions are listed in cm or mm

                • To convert from CM to INCHES
                • PLEASE MULTIPLY THE CM VALUE BY 0.39
                • To convert from MM to INCHES
                • PLEASE MULTIPLY THE MM VALUE BY 0.039

                  Lighting Buying Guide and Recommendations

                  Customization of most of our chandeliers is available click HERE to submit a request

                  Installation

                  Professional installation by a licensed professional electrician is recommended for all our lighting.

                  Luminaire ceiling boxes are typically rated for 50 lbs. of weight 

                  Metal boxes, with a  "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                  Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                  Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a 2 story space please specify when ordering and contact us for a custom length.

                  All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting and clarity. Crystal assembly is required. 

                  Many of our products are hand-forged and may vary in appearance. 

                  Recommended Mounting Height

                  A general rule of thumb is to hang the fixture 3 feet (36 inches) above your table or 6 feet (72 inches) off the floor. 

                  Measuring for your space

                  For ceiling height measuring 10 feet or less- Your light fixture must be less than 27 inches tall.

                  For ceiling height measuring more than 11 to 16 feet- Your light fixture can range between 27 inches to more than 40 inches tall.

                  If a ceiling is two stories tall, the chandelier should be have  two or three tiers and hang at least 7 feet above the floor.

                   

                  Wall Art Guide and Recommendations

                   

                   

                  Our goal is to get your order to you as quickly and safely as we can. 
                  All orders are processed within 2-3 business days.

                  If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 
                  Our standard and free shipping times vary from 3 up to 25 business days.

                  If there will be a significant delay in the shipment of your order, we will contact you via email. Our fulfillment is done via several 3rd parties including International Vendors in Europe and China, and US vendors such as Amazon, Wayfair, and its affiliates and other vendors.

                  Your order may arrive in different shipments and packages depending on the sources and origin.

                  INTERNATIONAL SHIPPING- NON U.S:

                  NTERNATIONAL SHIPPING- NON U.S: Worldwide shipping available on most items. "U.S ONLY" items only ship to the United States.

                  Adding a product with U.S ONLY will cause your entire cart to have an error message. Check cart content and REMOVE items labeled US only to get proper shipping availability to your country on eligible items.

                  Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                  The fees are a  kind of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                  These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                  Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. If you live in a region other than USA, Canada, Europe, UK, Australia please contact us to determine if there are additional handling fees to your region.

                   

                   

                  TO PLACE A REQUEST FOR A CUSTOM PIECE:

                  PLEASE  FILL OUT THE FORM BY CLICKING HERE

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                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table
                  Metamorphosis Center Table

                  Metamorphosis Center Table

                  Regular price $11,154.00 ALL DIMENSIONS ARE IN CM OR MM

                  The enormous success of the Metamorphosis Series gave birth yet to another unique creation – Metamorphosis Center Table. Similar to the dramatic transformation and the sudden change in the animal's body structure, Metamorphosis Center Table experiences new unexpected design techniques, noble finishes through a meticulous artistic process. The center table is composed by two fragments, finished in mirror and noble marble and beautified by the presence of golden creatures that are prepared for their ultimate metamorphosis.

                  PRODUCT FEATURES
                  A set of two tables. One module is composed of a glass box which envelopes 3 gold plated elements of 2x scorpion and 1x pollock beatle, laying in a base of gold plated brass. The second module is composed of marble box over wood structure, gold plated base.

                  ARTS AND TECHNIQUES
                  Glass Work, Metal Work, Foundry, Marble Works.

                  MATERIALS AND FINISHES
                  Table 1: Gold Plated Brass, Glass. Decorative elements: 1x Pollock Beatle 2x Scorpion - Gold Plated Brass.
                  Table 2: Gold Plated Brass, Marble over Wood structure.

                  DIMENSIONS
                  Table 1: W 81 CM | 31.8 IN D 81 CM | 31.8 IN H 32 CM | 12.5 IN
                  Table 2: W 81 CM | 31.8 IN D 81 CM | 31.8 IN H 32 CM | 12.5 IN
                  Set of 2: W 162 CM | 63.7 IN D 81 CM | 31.8 IN H 32 CM | 12.5 IN

                  CUSTOMIZATION
                  Custom sizes and colors are available with an upcharge.

                  CLEAN AND CARE
                  Dry cloth.

                  1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                   

                  Dimensions Notice

                  Note: Dimensions are listed in cm or mm

                  • To convert from CM to INCHES
                  • PLEASE MULTIPLY THE CM VALUE BY 0.39
                  • To convert from MM to INCHES
                  • PLEASE MULTIPLY THE MM VALUE BY 0.039

                    Lighting Buying Guide and Recommendations

                    Customization of most of our chandeliers is available click HERE to submit a request

                    Installation

                    Professional installation by a licensed professional electrician is recommended for all our lighting.

                    Luminaire ceiling boxes are typically rated for 50 lbs. of weight 

                    Metal boxes, with a  "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                    Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                    Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a 2 story space please specify when ordering and contact us for a custom length.

                    All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting and clarity. Crystal assembly is required. 

                    Many of our products are hand-forged and may vary in appearance. 

                    Recommended Mounting Height

                    A general rule of thumb is to hang the fixture 3 feet (36 inches) above your table or 6 feet (72 inches) off the floor. 

                    Measuring for your space

                    For ceiling height measuring 10 feet or less- Your light fixture must be less than 27 inches tall.

                    For ceiling height measuring more than 11 to 16 feet- Your light fixture can range between 27 inches to more than 40 inches tall.

                    If a ceiling is two stories tall, the chandelier should be have  two or three tiers and hang at least 7 feet above the floor.

                     

                    Wall Art Guide and Recommendations

                     

                     

                    Our goal is to get your order to you as quickly and safely as we can. 
                    All orders are processed within 2-3 business days.

                    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 
                    Our standard and free shipping times vary from 3 up to 25 business days.

                    If there will be a significant delay in the shipment of your order, we will contact you via email. Our fulfillment is done via several 3rd parties including International Vendors in Europe and China, and US vendors such as Amazon, Wayfair, and its affiliates and other vendors.

                    Your order may arrive in different shipments and packages depending on the sources and origin.

                    INTERNATIONAL SHIPPING- NON U.S:

                    NTERNATIONAL SHIPPING- NON U.S: Worldwide shipping available on most items. "U.S ONLY" items only ship to the United States.

                    Adding a product with U.S ONLY will cause your entire cart to have an error message. Check cart content and REMOVE items labeled US only to get proper shipping availability to your country on eligible items.

                    Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                    The fees are a  kind of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                    These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                    Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. If you live in a region other than USA, Canada, Europe, UK, Australia please contact us to determine if there are additional handling fees to your region.

                     

                     

                    TO PLACE A REQUEST FOR A CUSTOM PIECE:

                    PLEASE  FILL OUT THE FORM BY CLICKING HERE

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                    Aquarius Center Table
                    Aquarius Center Table
                    Aquarius Center Table
                    Aquarius Center Table
                    Aquarius Center Table
                    Aquarius Center Table
                    Aquarius Center Table
                    Aquarius Center Table
                    Aquarius Center Table
                    Aquarius Center Table
                    Aquarius Center Table
                    Aquarius Center Table

                    Aquarius Center Table

                    Regular price $3,531.00 ALL DIMENSIONS ARE IN CM OR MM

                    Aquarius is a very unique center table. An evocative of a fine jewelry piece, this striking table blends a certain delicacy with its contrasting strong character. Perfect for your contemporary living room, Aquarius will add a touch of elegance to your home décor. Its tempered smoked glass top rests on a perfectly curved polished stainless steel base.

                    PRODUCT FEATURES
                    Center table with a tempered smoked glass top supported by a stainless steel structure.

                    ARTS AND TECHNIQUES
                    Joinery and Glass Work.

                    MATERIALS AND FINISHES
                    Stainless steel and smoked glass.

                    DIMENSIONS
                    Ø 90 CM | 35.4 IN H 40 CM | 15.7 IN

                    CUSTOMIZATION
                    Glass colors available: smoked, bronze and clear. Custom sizes and colors are available with an upcharge.

                    CLEAN AND CARE
                    Glass cleaner for the top and a dry cloth metal cleaner for the stainless steel structure.

                    1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                     

                    Dimensions Notice

                    Note: Dimensions are listed in cm or mm

                    • To convert from CM to INCHES
                    • PLEASE MULTIPLY THE CM VALUE BY 0.39
                    • To convert from MM to INCHES
                    • PLEASE MULTIPLY THE MM VALUE BY 0.039

                      Lighting Buying Guide and Recommendations

                      Customization of most of our chandeliers is available click HERE to submit a request

                      Installation

                      Professional installation by a licensed professional electrician is recommended for all our lighting.

                      Luminaire ceiling boxes are typically rated for 50 lbs. of weight 

                      Metal boxes, with a  "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                      Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                      Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a 2 story space please specify when ordering and contact us for a custom length.

                      All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting and clarity. Crystal assembly is required. 

                      Many of our products are hand-forged and may vary in appearance. 

                      Recommended Mounting Height

                      A general rule of thumb is to hang the fixture 3 feet (36 inches) above your table or 6 feet (72 inches) off the floor. 

                      Measuring for your space

                      For ceiling height measuring 10 feet or less- Your light fixture must be less than 27 inches tall.

                      For ceiling height measuring more than 11 to 16 feet- Your light fixture can range between 27 inches to more than 40 inches tall.

                      If a ceiling is two stories tall, the chandelier should be have  two or three tiers and hang at least 7 feet above the floor.

                       

                      Wall Art Guide and Recommendations

                       

                       

                      Our goal is to get your order to you as quickly and safely as we can. 
                      All orders are processed within 2-3 business days.

                      If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 
                      Our standard and free shipping times vary from 3 up to 25 business days.

                      If there will be a significant delay in the shipment of your order, we will contact you via email. Our fulfillment is done via several 3rd parties including International Vendors in Europe and China, and US vendors such as Amazon, Wayfair, and its affiliates and other vendors.

                      Your order may arrive in different shipments and packages depending on the sources and origin.

                      INTERNATIONAL SHIPPING- NON U.S:

                      NTERNATIONAL SHIPPING- NON U.S: Worldwide shipping available on most items. "U.S ONLY" items only ship to the United States.

                      Adding a product with U.S ONLY will cause your entire cart to have an error message. Check cart content and REMOVE items labeled US only to get proper shipping availability to your country on eligible items.

                      Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                      The fees are a  kind of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                      These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                      Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. If you live in a region other than USA, Canada, Europe, UK, Australia please contact us to determine if there are additional handling fees to your region.

                       

                       

                      TO PLACE A REQUEST FOR A CUSTOM PIECE:

                      PLEASE  FILL OUT THE FORM BY CLICKING HERE

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