LUXURY FURNITURE

Metropolis Console | BOCA DO LOBO
Metropolis Console | BOCA DO LOBO
Metropolis Console | BOCA DO LOBO
Metropolis Console | BOCA DO LOBO

Metropolis Console | BOCA DO LOBO

Regular price $31,181.00 USD Sale price $29,997.00 USD

15 in stock

 

Metropolis console raises the level and expands the limits of design with a base of elegant composition and gracious lines. This exquisite table was designed to add a note of distinctive charm to a living room or a wide hall. Its base is handcrafted from mahogany and the top is framed in particleboard, which gives the black high gloss lacquer its textured appearance. There are four drawers with delicate brass handles. Metropolis is a modern console table available in either black or gold. 

 

*Free shipping within the US may be available for this product. 

Click here to contact us about shipping details.

 

PRODUCT FEATURES

Console with a base and structure handcrafted from mahogany, with golden leaf and lacquered in black with a high gloss varnish. Contains four drawers with polished brass handles.

ARTS AND TECHNIQUES

Joinery, Application of Golden Leaf, Turnery and Varnishing.

MATERIALS AND FINISHES

Mahogany, Golden leaf polished brass, High Gloss Varnish.

DIMENSIONS

Width 140 cm | 55.1 in

Depth 40 cm | 15.7 in

Height 85 cm | 33.5 in

CUSTOMIZATION

Custom sizes and colors are available with an upcharge.

CLEAN AND CARE

Dry cloth.

 

1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

 

Our goal is to get your order to you as quickly and safely as we can. 
All orders are processed within 2-3 business days.

LIGHTING

Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

Due to the fact that we offer customization, most of our lighting is made to order.

*Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

Some of our lighting is shipped in multiple boxes to avoid breakage.

*If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

WALL ART

Production Time: 3-7 Business Days 

Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

*If there will be a significant delay in the shipment of your order, we will contact you via email.

We guarantee a full refund if your wall art is not delivered within 60 days of the order.

INTERNATIONAL SHIPPING - NON U.S:

Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

      LIGHTING BUYING GUIDE AND RECOMMENDATIONS

      Customization for most of our chandeliers is available!

      All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

      LIGHTING RECOMMENDED MOUNTING HEIGHT

      A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

      For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

      For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

      If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

      MEASURING FOR YOUR SPACE

      Use the following formulas as a guide:

      Room Length + Width = Diameter of Chandelier​

      Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

      Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

      LIGHTING INSTALLATION

      Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

      Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

      Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

      Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

      Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

      All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

      Many of our products are hand-forged and may vary in appearance.

      ABOUT LED LIGHTING

      What are LEDs and how do they work?

      LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

      How long do LEDs last?

      LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

       

       

      TO PLACE A REQUEST FOR A CUSTOM PIECE:

      PLEASE  FILL OUT THE FORM BY CLICKING HERE

       

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      Infinity Console | BOCA DO LOBO
      Infinity Console | BOCA DO LOBO
      Infinity Console | BOCA DO LOBO
      Infinity Console | BOCA DO LOBO

      Infinity Console | BOCA DO LOBO

      Regular price $12,614.00 USD Sale price $9,857.00 USD

      15 in stock

       

      Boca do Lobo's furniture exhales style, grace, and luxury and this is certainly the case for the Infinity console, a fascinating and exclusive piece, proven to be impressive and eye-catching through its sinuous and elegant lines. Infinity holds a shimmering aura that lends a classy touch to any living space. Stunning in either modern or classic entrance halls and a great addition to any living room decoration. Handcrafted by our talented craftsmen, this prodigious piece has a striking geometric mosaic wood veneer top and a copper leaf base finished with high gloss varnish.

       

      *Free shipping within the US may be available for this product. 

      Click here to contact us about shipping details.


      PRODUCT FEATURES

      Console made from wood with a top made through ebony leaf. Its base is lined with copper leaf.

      ARTS AND TECHNIQUES

      Joinery, Marquetry, Varnishing, and Application of golden leaf, silver leaf, or copper leaf.

      MATERIALS AND FINISHES

      Wood, Copperleaf, Marquetry in ebony leaf, high gloss varnish.

      DIMENSIONS

      Width 180 cm | 70.9 in

      Depth 40 cm | 15.7 in

      Height 86 cm | 33.9 in

      CUSTOMIZATION

      Custom sizes and colors are available with an upcharge.

      CLEAN AND CARE

      Dry cloth.

       

      1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

       

      Our goal is to get your order to you as quickly and safely as we can. 
      All orders are processed within 2-3 business days.

      LIGHTING

      Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

      Due to the fact that we offer customization, most of our lighting is made to order.

      *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

      Some of our lighting is shipped in multiple boxes to avoid breakage.

      *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

      WALL ART

      Production Time: 3-7 Business Days 

      Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

      Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

      Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

      *If there will be a significant delay in the shipment of your order, we will contact you via email.

      We guarantee a full refund if your wall art is not delivered within 60 days of the order.

      INTERNATIONAL SHIPPING - NON U.S:

      Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

      Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

      Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

      The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

      These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

      Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

          LIGHTING BUYING GUIDE AND RECOMMENDATIONS

          Customization for most of our chandeliers is available!

          All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

          LIGHTING RECOMMENDED MOUNTING HEIGHT

          A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

          For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

          For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

          If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

          MEASURING FOR YOUR SPACE

          Use the following formulas as a guide:

          Room Length + Width = Diameter of Chandelier​

          Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

          Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

          LIGHTING INSTALLATION

          Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

          Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

          Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

          Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

          Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

          All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

          Many of our products are hand-forged and may vary in appearance.

          ABOUT LED LIGHTING

          What are LEDs and how do they work?

          LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

          How long do LEDs last?

          LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

           

           

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          Lumiere Console | BOCA DO LOBO
          Lumiere Console | BOCA DO LOBO
          Lumiere Console | BOCA DO LOBO
          Lumiere Console | BOCA DO LOBO
          Lumiere Console | BOCA DO LOBO
          Lumiere Console | BOCA DO LOBO
          Lumiere Console | BOCA DO LOBO
          Lumiere Console | BOCA DO LOBO

          Lumiere Console | BOCA DO LOBO

          Regular price $43,309.00 USD Sale price $33,557.00 USD

          15 in stock

           

          The mystique of late 19th Century boulevards is brought home by the masterpiece of Lumière's big mirror lamp. A confluence of Victorian street lights and architectural tectonic form, the Lumiere exemplifies the contemporary dualities of art and functionality.

          A sculptural set composed of a large wall mirror, lamp, and console lies in one arched frame made of wood folded by polished stainless steel that portrays a perfect mirror. Through the manual fitting of gold hammered brass sheet bursts an antique fixture with an intricate edge detailing arm. Topped by an elegant pane lantern hand-sculpted by casting mold. In the lower section, a unique console made of cast brass arises to add to this artwork piece an extra functionality.

          Born from the rich tradition of iron forging and skilled goldsmiths, this majestic mirror lamp console installation is a soulful piece with classic distinction for outstanding private residences. A ground-breaking collectible design for present-day luxe and a timeless statement.

          *Free shipping within the US may be available for this product. 

          Click here to contact us about shipping details.


          PRODUCT FEATURES

          Wooden structure with the arched form on top with the mirrored surface of two polished stainless steel plates, ripped by a hammered polished brass sheet in the middle. The lamp and console are made of cast brass. Electrification is incorporated in a box fixed on the back of the wooden structure.

          ARTS AND TECHNIQUES

          Iron forging, hammering, casting brass.

          MATERIALS AND FINISHES

          Glass, Stainless Steel, Gold Plated Brass, Casted Brass, Wood.

          DIMENSIONS

          Width 150 cm | 59.1 in

          Depth 83 cm | 32.7 in

          Height 250 cm | 98.4 in

          CUSTOMIZATION

          Custom sizes and colors are available with an upcharge.

          CLEAN AND CARE

          Dry cloth.

           

          1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

           

          Our goal is to get your order to you as quickly and safely as we can. 
          All orders are processed within 2-3 business days.

          LIGHTING

          Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

          Due to the fact that we offer customization, most of our lighting is made to order.

          *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

          Some of our lighting is shipped in multiple boxes to avoid breakage.

          *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

          WALL ART

          Production Time: 3-7 Business Days 

          Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

          Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

          Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

          *If there will be a significant delay in the shipment of your order, we will contact you via email.

          We guarantee a full refund if your wall art is not delivered within 60 days of the order.

          INTERNATIONAL SHIPPING - NON U.S:

          Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

          Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

          Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

          The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

          These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

          Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

              LIGHTING BUYING GUIDE AND RECOMMENDATIONS

              Customization for most of our chandeliers is available!

              All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

              LIGHTING RECOMMENDED MOUNTING HEIGHT

              A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

              For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

              For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

              If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

              MEASURING FOR YOUR SPACE

              Use the following formulas as a guide:

              Room Length + Width = Diameter of Chandelier​

              Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

              Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

              LIGHTING INSTALLATION

              Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

              Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

              Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

              Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

              Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

              All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

              Many of our products are hand-forged and may vary in appearance.

              ABOUT LED LIGHTING

              What are LEDs and how do they work?

              LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

              How long do LEDs last?

              LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

               

               

              TO PLACE A REQUEST FOR A CUSTOM PIECE:

              PLEASE  FILL OUT THE FORM BY CLICKING HERE

               

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              Soho Console | BOCA DO LOBO

              Soho Console | BOCA DO LOBO

              Regular price $9,310.00 USD Sale price $5,067.00 USD

              10 in stock

               

              Soho Console, a tribute to Soho Sideboard, has been launched by Boca do Lobo. A collection of wood drawers finished in mirror and black glass with etched detailing, gold leaf, diamond matched rosewood veneer, high gloss blue or pink lacquer, and white lacquer with hand carved relief patterning. The drawers are accented with handmade brass pulls, some of which are plated in chrome, and cut glass knobs. All the drawers are customized as we also offer you the possibility to change the materials and the finishing.

              This console base is made from wood and tempered glass and 5 drawers compose it.

              *Free shipping within the US may be available for this product. 

              Click here to contact us about shipping details.



              DIMENSIONS

              Width 118 cm | 46.5 in

              Depth 43 cm | 16.9 in

              Height 87 cm | 34.3 in

              Weight 65 kg | 143.3 lbs.

              1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

               

              Our goal is to get your order to you as quickly and safely as we can. 
              All orders are processed within 2-3 business days.

              LIGHTING

              Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

              Due to the fact that we offer customization, most of our lighting is made to order.

              *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

              Some of our lighting is shipped in multiple boxes to avoid breakage.

              *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

              WALL ART

              Production Time: 3-7 Business Days 

              Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

              Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

              Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

              *If there will be a significant delay in the shipment of your order, we will contact you via email.

              We guarantee a full refund if your wall art is not delivered within 60 days of the order.

              INTERNATIONAL SHIPPING - NON U.S:

              Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

              Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

              Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

              The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

              These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

              Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                  LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                  Customization for most of our chandeliers is available!

                  All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                  LIGHTING RECOMMENDED MOUNTING HEIGHT

                  A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                  For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                  For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                  If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                  MEASURING FOR YOUR SPACE

                  Use the following formulas as a guide:

                  Room Length + Width = Diameter of Chandelier​

                  Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                  Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                  LIGHTING INSTALLATION

                  Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                  Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                  Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                  Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                  Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                  All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                  Many of our products are hand-forged and may vary in appearance.

                  ABOUT LED LIGHTING

                  What are LEDs and how do they work?

                  LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                  How long do LEDs last?

                  LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                   

                   

                  TO PLACE A REQUEST FOR A CUSTOM PIECE:

                  PLEASE  FILL OUT THE FORM BY CLICKING HERE

                   

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                  Melrose Dressing Table | BOCA DO LOBO
                  Melrose Dressing Table | BOCA DO LOBO
                  Melrose Dressing Table | BOCA DO LOBO
                  Melrose Dressing Table | BOCA DO LOBO
                  Melrose Dressing Table | BOCA DO LOBO
                  Melrose Dressing Table | BOCA DO LOBO
                  Melrose Dressing Table | BOCA DO LOBO
                  Melrose Dressing Table | BOCA DO LOBO

                  Melrose Dressing Table | BOCA DO LOBO

                  Regular price $12,399.00 USD Sale price $9,747.00 USD

                  15 in stock

                   

                  The Melrose dressing table is a materialized return of feminine refuge. With seductive lines and incredible details, the Melrose reflects Boca do Lobo’s core design values and ethos, where classic design traits are re-interpreted with a unique and contemporary touch. In a unique combination of design styles and aesthetics, the Melrose is a highly decorative piece that brings finesse and charm to the dressing room.

                  *Free shipping within the US may be available for this product. 

                  Click here to contact us about shipping details.


                  PRODUCT FEATURES

                  The base is composed of mahogany. The box is made of tempered glass with a frontal opening for the drawers. The structure is made of wood lacquered in black with a high gloss varnish; the drawers are handcrafted and contain wadding and a grey mirror. Handles are made through the foundry process. Melrose’s top contains a hole to set an oval mirror that lets you adjust the viewing angle while rotating around a vertical axis, allowing a rotation of 360º.

                  ARTS AND TECHNIQUES

                  Carpentry, Foundry, Glass Work, Varnishing, Wadding, and Carving.

                  MATERIALS AND FINISHES

                  Mahogany Wood lacquered in black with a high gloss varnish, Grey Glass, Silver Plated Brass, Grey Mirror in Beveling. Drawers: High gloss black lacquer and leather, glass lacquered in black, lacquered woodwork.

                  DIMENSIONS

                  Width 118 cm | 46.5 in

                  Depth 46 cm | 18.1 in 

                  Height 147 cm | 57.9 in

                  CUSTOMIZATION

                  Custom sizes and colors are available with an upcharge.

                  CLEAN AND CARE

                  Glass cleaner for the mirror and dry cloth for the lacquered part and the drawers’ interior.

                   

                  1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                   

                  Our goal is to get your order to you as quickly and safely as we can. 
                  All orders are processed within 2-3 business days.

                  LIGHTING

                  Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                  Due to the fact that we offer customization, most of our lighting is made to order.

                  *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                  Some of our lighting is shipped in multiple boxes to avoid breakage.

                  *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                  WALL ART

                  Production Time: 3-7 Business Days 

                  Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                  Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                  Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                  *If there will be a significant delay in the shipment of your order, we will contact you via email.

                  We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                  INTERNATIONAL SHIPPING - NON U.S:

                  Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                  Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                  Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                  The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                  These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                  Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                      LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                      Customization for most of our chandeliers is available!

                      All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                      LIGHTING RECOMMENDED MOUNTING HEIGHT

                      A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                      For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                      For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                      If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                      MEASURING FOR YOUR SPACE

                      Use the following formulas as a guide:

                      Room Length + Width = Diameter of Chandelier​

                      Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                      Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                      LIGHTING INSTALLATION

                      Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                      Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                      Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                      Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                      Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                      All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                      Many of our products are hand-forged and may vary in appearance.

                      ABOUT LED LIGHTING

                      What are LEDs and how do they work?

                      LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                      How long do LEDs last?

                      LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                       

                       

                      TO PLACE A REQUEST FOR A CUSTOM PIECE:

                      PLEASE  FILL OUT THE FORM BY CLICKING HERE

                       

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                      York Console | BOCA DO LOBO
                      York Console | BOCA DO LOBO
                      York Console | BOCA DO LOBO
                      York Console | BOCA DO LOBO
                      York Console | BOCA DO LOBO
                      York Console | BOCA DO LOBO
                      York Console | BOCA DO LOBO
                      York Console | BOCA DO LOBO
                      York Console | BOCA DO LOBO
                      York Console | BOCA DO LOBO
                      York Console | BOCA DO LOBO
                      York Console | BOCA DO LOBO

                      York Console | BOCA DO LOBO

                      Regular price $10,082.00 USD Sale price $5,487.00 USD

                      10 in stock

                       

                      York is a tribute to two of our most popular designs, Trinity and Mondrian. It excels by being one of the most classic additions to the Soho Collection, and fits perfectly in a modern entrance hall, bringing an elegant touch to any décor. Created within the Boca do Lobo style, with a blend of classic and contemporary elements, its sinuous wood legs support a glass box that encases a collection of leather, hand-carved mahogany, mirror, and lacquered drawers with distinct handcrafted brass pulls in a chrome finish. The cosmopolitan spirit of New York in your living room!

                      *Free shipping within the US may be available for this product. 

                      Click here to contact us about shipping details.


                      PRODUCT FEATURES

                      Mahogany lacquered wood structure with a high gloss varnish, a box of clear tempered glass, leather, cast brass handles, and a grey mirror.

                      ARTS AND TECHNIQUES

                      Foundry, Glass Work, Varnishing, Wadding, and Carving.

                      MATERIALS AND FINISHES

                      Mahogany Wood lacquered in black with a high gloss varnish, Grey Glass, Silver Plated Brass, Grey Mirror in Beveling, Drawers: High gloss black lacquer and leather, glass lacquered in black, lacquered woodwork.

                      DIMENSIONS

                      Width 140 cm | 55.1 in

                      Depth 40 cm | 15.7 in

                      Height 90 cm | 35.4 in

                      CUSTOMIZATION

                      Custom sizes and colors are available with an upcharge.

                      CLEAN AND CARE

                      Dry cloth.

                       

                      1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                       

                      Our goal is to get your order to you as quickly and safely as we can. 
                      All orders are processed within 2-3 business days.

                      LIGHTING

                      Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                      Due to the fact that we offer customization, most of our lighting is made to order.

                      *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                      Some of our lighting is shipped in multiple boxes to avoid breakage.

                      *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                      WALL ART

                      Production Time: 3-7 Business Days 

                      Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                      Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                      Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                      *If there will be a significant delay in the shipment of your order, we will contact you via email.

                      We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                      INTERNATIONAL SHIPPING - NON U.S:

                      Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                      Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                      Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                      The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                      These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                      Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                          LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                          Customization for most of our chandeliers is available!

                          All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                          LIGHTING RECOMMENDED MOUNTING HEIGHT

                          A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                          For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                          For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                          If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                          MEASURING FOR YOUR SPACE

                          Use the following formulas as a guide:

                          Room Length + Width = Diameter of Chandelier​

                          Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                          Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                          LIGHTING INSTALLATION

                          Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                          Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                          Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                          Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                          Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                          All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                          Many of our products are hand-forged and may vary in appearance.

                          ABOUT LED LIGHTING

                          What are LEDs and how do they work?

                          LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                          How long do LEDs last?

                          LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                           

                           

                          TO PLACE A REQUEST FOR A CUSTOM PIECE:

                          PLEASE  FILL OUT THE FORM BY CLICKING HERE

                           

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                          Royal Dining Table | BOCA DO LOBO
                          Royal Dining Table | BOCA DO LOBO
                          Royal Dining Table | BOCA DO LOBO
                          Royal Dining Table | BOCA DO LOBO
                          Royal Dining Table | BOCA DO LOBO
                          Royal Dining Table | BOCA DO LOBO

                          Royal Dining Table | BOCA DO LOBO

                          Regular price $43,888.00 USD Sale price $33,867.00 USD

                          10 in stock

                           

                          The Royal is a real step forward for Boca do Lobo. Its hand-carved details of the intricate marquetry design and finishes are executed with amazing precision by our artisans. Made from wood, each of its details is executed with precision, from its frame in a Baroque and Minimalist faceted style, to its unique tabletop, in a palisander veneer patchwork collage, finished with a high gloss varnish. This extraordinary piece combines new design and architecture trends, but never forgets the rich tradition of the past. The dual personality of this table is beautifully combined; Baroque meets clean lines, while reflecting Boca do Lobo’s philosophy of challenging the past through the future.

                           

                          *Free shipping within the US may be available for this product. 

                          Click here to contact us about shipping details.

                           

                          PRODUCT FEATURES

                          The table surface is finished in a palisander wood veneer, with a patchwork collage. Its legs are finished in high gloss black lacquer finish.

                          ARTS AND TECHNIQUES

                          Wood carving, Patchwork/Marquetry, Varnishing, Lacquering.

                          MATERIALS AND FINISHES

                          Palisander veneer surface, patchwork collage, Black lacquer.

                          DIMENSIONS

                          Width 220 cm | 86.6 in

                          Depth 115 cm | 45.2 in

                          Height 77 cm | 30.3 in

                          CUSTOMIZATION

                          Custom sizes and colors are available with an upcharge.

                          CLEAN AND CARE

                          Dry cloth.

                           

                          1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                           

                          Our goal is to get your order to you as quickly and safely as we can. 
                          All orders are processed within 2-3 business days.

                          LIGHTING

                          Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                          Due to the fact that we offer customization, most of our lighting is made to order.

                          *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                          Some of our lighting is shipped in multiple boxes to avoid breakage.

                          *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                          WALL ART

                          Production Time: 3-7 Business Days 

                          Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                          Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                          Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                          *If there will be a significant delay in the shipment of your order, we will contact you via email.

                          We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                          INTERNATIONAL SHIPPING - NON U.S:

                          Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                          Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                          Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                          The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                          These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                          Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                              LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                              Customization for most of our chandeliers is available!

                              All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                              LIGHTING RECOMMENDED MOUNTING HEIGHT

                              A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                              For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                              For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                              If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                              MEASURING FOR YOUR SPACE

                              Use the following formulas as a guide:

                              Room Length + Width = Diameter of Chandelier​

                              Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                              Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                              LIGHTING INSTALLATION

                              Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                              Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                              Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                              Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                              Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                              All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                              Many of our products are hand-forged and may vary in appearance.

                              ABOUT LED LIGHTING

                              What are LEDs and how do they work?

                              LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                              How long do LEDs last?

                              LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                               

                               

                              TO PLACE A REQUEST FOR A CUSTOM PIECE:

                              PLEASE  FILL OUT THE FORM BY CLICKING HERE

                               

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                              Pietra Dining Table | BOCA DO LOBO
                              Pietra Dining Table | BOCA DO LOBO
                              Pietra Dining Table | BOCA DO LOBO
                              Pietra Dining Table | BOCA DO LOBO

                              Pietra Dining Table | BOCA DO LOBO

                              Regular price $39,769.00 USD Sale price $22,627.00 USD

                              10 in stock

                               

                              Playing with function and sculptural form, the Pietra dining table shapes a timeless experience through its classical aura and finest Nero Marquina black marble.
                              Reminiscent of the Renaissance Era, its oval top gently lies on three robust marble columns, each one conceived from solid blocks hand-sculpted and turned to create different details for additional texture. A noble material carved in Boca do Lobo workshops, conceiving a soulful statement dining table ideal for elegant and refined dining rooms.

                              Designed for eight seats, the contemporary feel of Pietra is effortlessly stylish and it is suitable for indoor or outdoor use.

                              *Free shipping within the US may be available for this product. 

                              Click here to contact us about shipping details.


                              PRODUCT FEATURES

                              Oval table made of black Nero Marquina marble. Three detailed pedestal bases in turned marble.

                              ARTS AND TECHNIQUES

                              Turned marble.

                              MATERIALS AND FINISHES

                              Nero Marquina Marble

                              DIMENSIONS

                              Width 272 cm | 107.1 in

                              Diameter 125 cm | 49.2 in

                              Height 76 cm | 29.9 in

                              CUSTOMIZATION

                              Also available in alternative wood veneers.

                              CLEAN AND CARE

                              Dry cloth.

                               

                              1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                               

                              Our goal is to get your order to you as quickly and safely as we can. 
                              All orders are processed within 2-3 business days.

                              LIGHTING

                              Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                              Due to the fact that we offer customization, most of our lighting is made to order.

                              *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                              Some of our lighting is shipped in multiple boxes to avoid breakage.

                              *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                              WALL ART

                              Production Time: 3-7 Business Days 

                              Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                              Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                              Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                              *If there will be a significant delay in the shipment of your order, we will contact you via email.

                              We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                              INTERNATIONAL SHIPPING - NON U.S:

                              Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                              Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                              Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                              The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                              These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                              Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                                  LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                                  Customization for most of our chandeliers is available!

                                  All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                                  LIGHTING RECOMMENDED MOUNTING HEIGHT

                                  A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                                  For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                                  For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                                  If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                                  MEASURING FOR YOUR SPACE

                                  Use the following formulas as a guide:

                                  Room Length + Width = Diameter of Chandelier​

                                  Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                                  Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                                  LIGHTING INSTALLATION

                                  Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                                  Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                                  Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                                  Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                                  Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                                  All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                                  Many of our products are hand-forged and may vary in appearance.

                                  ABOUT LED LIGHTING

                                  What are LEDs and how do they work?

                                  LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                                  How long do LEDs last?

                                  LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                                   

                                   

                                  TO PLACE A REQUEST FOR A CUSTOM PIECE:

                                  PLEASE  FILL OUT THE FORM BY CLICKING HERE

                                   

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                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO
                                  Bonsai Table | BOCA DO LOBO

                                  Bonsai Table | BOCA DO LOBO

                                  Regular price $35,801.00 USD Sale price $29,477.00 USD

                                  15 in stock

                                   

                                  Extreme simplicity, contemporary aesthetic, and seductive power: are the characteristics reflected in each detail that make the Bonsai love at first sight. Relating to Boca do Lobo’s approach to re-adapting traditional furniture styles, and inseparably combined with innovative processes, the Bonsai Dining table boasts bold lines and character in a fantastic blend of styles and material finishes.

                                  *Free shipping within the US may be available for this product. 

                                  Click here to contact us about shipping details.


                                  PRODUCT FEATURES

                                  Table manually produced from wood with an irregular surface finish and a unique faceted form. Comes in a high gloss rainforest green lacquer finish or in a poplar root option.

                                  ARTS AND TECHNIQUES

                                  Wood cutting and joinery.

                                  MATERIALS AND FINISHES

                                  Rainforest green with high gloss varnish finish on a mahogany structure. 

                                  DIMENSIONS

                                  Width 200 cm | 78.7 in

                                  Diameter 125 cm | 49.2 in

                                  Height 77 cm | 30.3 in

                                  CUSTOMIZATION

                                  Custom sizes and colors are available with an upcharge.

                                  CLEAN AND CARE

                                  Dry cloth.

                                   

                                  1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                                   

                                  Our goal is to get your order to you as quickly and safely as we can. 
                                  All orders are processed within 2-3 business days.

                                  LIGHTING

                                  Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                                  Due to the fact that we offer customization, most of our lighting is made to order.

                                  *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                                  Some of our lighting is shipped in multiple boxes to avoid breakage.

                                  *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                                  WALL ART

                                  Production Time: 3-7 Business Days 

                                  Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                                  Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                                  Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                                  *If there will be a significant delay in the shipment of your order, we will contact you via email.

                                  We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                                  INTERNATIONAL SHIPPING - NON U.S:

                                  Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                                  Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                                  Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                                  The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                                  These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                                  Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                                      LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                                      Customization for most of our chandeliers is available!

                                      All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                                      LIGHTING RECOMMENDED MOUNTING HEIGHT

                                      A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                                      For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                                      For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                                      If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                                      MEASURING FOR YOUR SPACE

                                      Use the following formulas as a guide:

                                      Room Length + Width = Diameter of Chandelier​

                                      Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                                      Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                                      LIGHTING INSTALLATION

                                      Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                                      Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                                      Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                                      Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                                      Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                                      All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                                      Many of our products are hand-forged and may vary in appearance.

                                      ABOUT LED LIGHTING

                                      What are LEDs and how do they work?

                                      LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                                      How long do LEDs last?

                                      LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                                       

                                       

                                      TO PLACE A REQUEST FOR A CUSTOM PIECE:

                                      PLEASE  FILL OUT THE FORM BY CLICKING HERE

                                       

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                                      Aquarius Center Table | BOCA DO LOBO
                                      Aquarius Center Table | BOCA DO LOBO
                                      Aquarius Center Table | BOCA DO LOBO
                                      Aquarius Center Table | BOCA DO LOBO
                                      Aquarius Center Table | BOCA DO LOBO
                                      Aquarius Center Table | BOCA DO LOBO
                                      Aquarius Center Table | BOCA DO LOBO
                                      Aquarius Center Table | BOCA DO LOBO
                                      Aquarius Center Table | BOCA DO LOBO
                                      Aquarius Center Table | BOCA DO LOBO
                                      Aquarius Center Table | BOCA DO LOBO
                                      Aquarius Center Table | BOCA DO LOBO

                                      Aquarius Center Table | BOCA DO LOBO

                                      Regular price $6,886.00 USD Sale price $5,747.00 USD

                                      10 in stock

                                       

                                      Aquarius is a very unique center table. Evocative of a fine jewelry piece, this striking table blends a certain delicacy with its contrasting strong character. Perfect for your contemporary living room, Aquarius will add a touch of elegance to your home décor. Its tempered smoked glass top rests on a perfectly curved polished stainless steel base.

                                      *Free shipping within the US may be available for this product. 

                                      Click here to contact us about shipping details.



                                      PRODUCT FEATURES

                                      Center table with a tempered smoked glass top supported by a stainless steel structure.

                                      ARTS AND TECHNIQUES

                                      Joinery and Glass Work.

                                      MATERIALS AND FINISHES

                                      Stainless steel and smoked glass.

                                      DIMENSIONS

                                      Diameter 90 cm | 35.4 in

                                      Height 40 cm | 15.7 in

                                      CUSTOMIZATION

                                      Glass colors available: smoked, bronze, and clear. Custom sizes and colors are available with an upcharge.

                                      CLEAN AND CARE

                                      Glass cleaner for the top and a dry cloth metal cleaner for the stainless steel structure.

                                       

                                      1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                                       

                                      Our goal is to get your order to you as quickly and safely as we can. 
                                      All orders are processed within 2-3 business days.

                                      LIGHTING

                                      Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                                      Due to the fact that we offer customization, most of our lighting is made to order.

                                      *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                                      Some of our lighting is shipped in multiple boxes to avoid breakage.

                                      *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                                      WALL ART

                                      Production Time: 3-7 Business Days 

                                      Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                                      Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                                      Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                                      *If there will be a significant delay in the shipment of your order, we will contact you via email.

                                      We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                                      INTERNATIONAL SHIPPING - NON U.S:

                                      Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                                      Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                                      Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                                      The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                                      These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                                      Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                                          LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                                          Customization for most of our chandeliers is available!

                                          All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                                          LIGHTING RECOMMENDED MOUNTING HEIGHT

                                          A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                                          For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                                          For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                                          If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                                          MEASURING FOR YOUR SPACE

                                          Use the following formulas as a guide:

                                          Room Length + Width = Diameter of Chandelier​

                                          Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                                          Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                                          LIGHTING INSTALLATION

                                          Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                                          Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                                          Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                                          Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                                          Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                                          All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                                          Many of our products are hand-forged and may vary in appearance.

                                          ABOUT LED LIGHTING

                                          What are LEDs and how do they work?

                                          LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                                          How long do LEDs last?

                                          LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                                           

                                           

                                          TO PLACE A REQUEST FOR A CUSTOM PIECE:

                                          PLEASE  FILL OUT THE FORM BY CLICKING HERE

                                           

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                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO
                                          Empire Center Table | BOCA DO LOBO

                                          Empire Center Table | BOCA DO LOBO

                                          Regular price $22,180.00 USD Sale price $12,067.00 USD

                                          15 in stock

                                           

                                          Great Empires take centuries and wisdom to build. The Empire Center Table finds itself in the very heart of the most memorable of events and celebrations.

                                          *Free shipping within the US may be available for this product. 

                                          Click here to contact us about shipping details.


                                          PRODUCT FEATURES

                                          The elegant round center table is built from mahogany wood and features an exquisite polished brass surface detail. Its cracks are hand-carved and inserted through polished brass sheets, which are hand hammered for a unique and organic finish. Its finest gold detail crack reflects a gold interior in a manifesto towards power. Flawless and bright, the remaining poplar root surface will raise the bar of the most sophisticated living rooms. Designed and built to make an impression and deliver an unmatched experience, Empire contemporary coffee table is ready to make a statement on any occasion.

                                          ARTS AND TECHNIQUES

                                          Wood carving and metal works.

                                          MATERIALS AND FINISHES

                                          Polished brass and wood veneer.

                                          DIMENSIONS

                                          Diameter 130 cm | 51.2 in

                                          Height 37 cm | 14.6 in

                                          CUSTOMIZATION

                                          Custom sizes and colors are available with an upcharge.

                                          CLEAN AND CARE

                                          Dry cloth for cleaning.

                                           

                                          1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                                           

                                          Our goal is to get your order to you as quickly and safely as we can. 
                                          All orders are processed within 2-3 business days.

                                          LIGHTING

                                          Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                                          Due to the fact that we offer customization, most of our lighting is made to order.

                                          *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                                          Some of our lighting is shipped in multiple boxes to avoid breakage.

                                          *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                                          WALL ART

                                          Production Time: 3-7 Business Days 

                                          Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                                          Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                                          Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                                          *If there will be a significant delay in the shipment of your order, we will contact you via email.

                                          We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                                          INTERNATIONAL SHIPPING - NON U.S:

                                          Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                                          Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                                          Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                                          The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                                          These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                                          Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                                              LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                                              Customization for most of our chandeliers is available!

                                              All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                                              LIGHTING RECOMMENDED MOUNTING HEIGHT

                                              A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                                              For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                                              For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                                              If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                                              MEASURING FOR YOUR SPACE

                                              Use the following formulas as a guide:

                                              Room Length + Width = Diameter of Chandelier​

                                              Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                                              Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                                              LIGHTING INSTALLATION

                                              Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                                              Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                                              Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                                              Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                                              Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                                              All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                                              Many of our products are hand-forged and may vary in appearance.

                                              ABOUT LED LIGHTING

                                              What are LEDs and how do they work?

                                              LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                                              How long do LEDs last?

                                              LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                                               

                                               

                                              TO PLACE A REQUEST FOR A CUSTOM PIECE:

                                              PLEASE  FILL OUT THE FORM BY CLICKING HERE

                                               

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                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO
                                              Heritage Cabinet | BOCA DO LOBO

                                              Heritage Cabinet | BOCA DO LOBO

                                              Regular price $40,284.00 USD Sale price $31,907.00 USD

                                              15 in stock

                                               

                                              The Heritage Cabinet is a magnificent journey through the Portuguese legacy. Covered in Azulejos, traditional hand-painted tiles, and one of the most representative art forms of Portuguese culture, the architectural cabinet portrays different scenes from the country’s Discoveries era. Centuries of history are gathered in a single final white and blue panel and each layer is enhanced by vertical mirrors on the lateral surfaces.

                                              The wandering path through this rich legacy continues when two doors open to a lined glossy gold leaf interior, and a classical ornament trim harkens to the inside of churches and rich buildings. A clear glass shelf can be seen on the two individual divisions of the cabinet. A statement cabinet, the Heritage can take center stage in the most elegant rooms since its back is also fully hand-painted. A lengthy tradition of bespoke design and exclusivity combine to make this one-of-kind piece.

                                              *Free shipping within the US may be available for this product. 

                                              Click here to contact us about shipping details.

                                               

                                              PRODUCT FEATURES

                                              Cabinet lined with hand-painted tiles. In its interior, there is one door and four drawers fully lined with golden leaf. Contains two shelves made of bronze glass. The base is made from manually hammered brass.

                                              ARTS AND TECHNIQUES

                                              Joinery, Hand Painted Tiles, Application of Golden Leaf, Glass Work, and Turnery.

                                              MATERIALS AND FINISHES

                                              Gold Leaf, Hand Painted Tiles, Brass, Bronze Glass, Wood lacquered in white a high gloss varnish.

                                              DIMENSIONS

                                              Width 92 cm | 36.2 in

                                              Depth 50 cm | 19.7 in

                                              Height 182 cm | 71.7 in

                                              CUSTOMIZATION

                                              Custom sizes and colors are available with an upcharge.

                                              CLEAN AND CARE

                                              Damp cloth for the hand painted tiles and a dry cloth for the interior.

                                               

                                              1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                                               

                                              Our goal is to get your order to you as quickly and safely as we can. 
                                              All orders are processed within 2-3 business days.

                                              LIGHTING

                                              Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                                              Due to the fact that we offer customization, most of our lighting is made to order.

                                              *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                                              Some of our lighting is shipped in multiple boxes to avoid breakage.

                                              *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                                              WALL ART

                                              Production Time: 3-7 Business Days 

                                              Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                                              Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                                              Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                                              *If there will be a significant delay in the shipment of your order, we will contact you via email.

                                              We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                                              INTERNATIONAL SHIPPING - NON U.S:

                                              Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                                              Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                                              Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                                              The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                                              These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                                              Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                                                  LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                                                  Customization for most of our chandeliers is available!

                                                  All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                                                  LIGHTING RECOMMENDED MOUNTING HEIGHT

                                                  A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                                                  For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                                                  For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                                                  If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                                                  MEASURING FOR YOUR SPACE

                                                  Use the following formulas as a guide:

                                                  Room Length + Width = Diameter of Chandelier​

                                                  Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                                                  Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                                                  LIGHTING INSTALLATION

                                                  Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                                                  Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                                                  Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                                                  Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                                                  Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                                                  All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                                                  Many of our products are hand-forged and may vary in appearance.

                                                  ABOUT LED LIGHTING

                                                  What are LEDs and how do they work?

                                                  LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                                                  How long do LEDs last?

                                                  LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                                                   

                                                   

                                                  TO PLACE A REQUEST FOR A CUSTOM PIECE:

                                                  PLEASE  FILL OUT THE FORM BY CLICKING HERE

                                                   

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                                                  Oblong Cabinet | BOCA DO LOBO
                                                  Oblong Cabinet | BOCA DO LOBO
                                                  Oblong Cabinet | BOCA DO LOBO
                                                  Oblong Cabinet | BOCA DO LOBO
                                                  Oblong Cabinet | BOCA DO LOBO
                                                  Oblong Cabinet | BOCA DO LOBO
                                                  Oblong Cabinet | BOCA DO LOBO
                                                  Oblong Cabinet | BOCA DO LOBO

                                                  Oblong Cabinet | BOCA DO LOBO

                                                  Regular price $73,038.00 USD Sale price $59,727.00 USD

                                                  10 in stock

                                                   

                                                  The Oblong Cabinet is a fusion of modernistic and classical elements into a highly detailed and exquisite limited edition furniture piece. The modern cabinet was specifically designed to act as a statement piece in contemporary living rooms and raise the bar on luxury decoration. Handcrafted by our finest craftsmen, the luxury cabinet was born from the use of production methods developed to deliver the highest quality.

                                                  *Free shipping within the US may be available for this product. 

                                                  Click here to contact us about shipping details.


                                                  PRODUCT FEATURES

                                                  Frame made from wood covered in metal elements and a mirror in the interior. Finishing in black gold.

                                                  ARTS AND TECHNIQUES

                                                  Joinery, Lacquering, and Varnishing.

                                                  MATERIALS AND FINISHES

                                                  Mirror and Finishing in black gold (developed by Boca do Lobo Studio) with a high gloss varnish.

                                                  DIMENSIONS

                                                  Width 103 cm | 40.6 in

                                                  Depth 57 cm | 22.4 in

                                                  Height 212 cm | 83.5 in

                                                  CUSTOMIZATION

                                                  Custom sizes and colors are available with an upcharge.

                                                  CLEAN AND CARE

                                                  Dry cloth for the frame and a glass cleaner for the mirror.

                                                   

                                                  1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                                                   

                                                  Our goal is to get your order to you as quickly and safely as we can. 
                                                  All orders are processed within 2-3 business days.

                                                  LIGHTING

                                                  Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                                                  Due to the fact that we offer customization, most of our lighting is made to order.

                                                  *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                                                  Some of our lighting is shipped in multiple boxes to avoid breakage.

                                                  *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                                                  WALL ART

                                                  Production Time: 3-7 Business Days 

                                                  Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                                                  Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                                                  Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                                                  *If there will be a significant delay in the shipment of your order, we will contact you via email.

                                                  We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                                                  INTERNATIONAL SHIPPING - NON U.S:

                                                  Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                                                  Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                                                  Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                                                  The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                                                  These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                                                  Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                                                      LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                                                      Customization for most of our chandeliers is available!

                                                      All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                                                      LIGHTING RECOMMENDED MOUNTING HEIGHT

                                                      A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                                                      For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                                                      For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                                                      If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                                                      MEASURING FOR YOUR SPACE

                                                      Use the following formulas as a guide:

                                                      Room Length + Width = Diameter of Chandelier​

                                                      Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                                                      Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                                                      LIGHTING INSTALLATION

                                                      Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                                                      Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                                                      Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                                                      Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                                                      Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                                                      All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                                                      Many of our products are hand-forged and may vary in appearance.

                                                      ABOUT LED LIGHTING

                                                      What are LEDs and how do they work?

                                                      LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                                                      How long do LEDs last?

                                                      LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                                                       

                                                       

                                                      TO PLACE A REQUEST FOR A CUSTOM PIECE:

                                                      PLEASE  FILL OUT THE FORM BY CLICKING HERE

                                                       

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                                                      Palace Display Case | BOCA DO LOBO
                                                      Palace Display Case | BOCA DO LOBO
                                                      Palace Display Case | BOCA DO LOBO
                                                      Palace Display Case | BOCA DO LOBO
                                                      Palace Display Case | BOCA DO LOBO
                                                      Palace Display Case | BOCA DO LOBO
                                                      Palace Display Case | BOCA DO LOBO
                                                      Palace Display Case | BOCA DO LOBO
                                                      Palace Display Case | BOCA DO LOBO
                                                      Palace Display Case | BOCA DO LOBO
                                                      Palace Display Case | BOCA DO LOBO
                                                      Palace Display Case | BOCA DO LOBO

                                                      Palace Display Case | BOCA DO LOBO

                                                      Regular price $19,177.00 USD Sale price $17,427.00 USD

                                                      10 in stock

                                                       

                                                      While history and heritage may not be the first things that spring to mind when you think of the modern world of Boca do Lobo, the Palace display case evokes the classic epoch of the 17th century, where princesses were carried in carriages similar to this elegant display case. Palace is a reinterpreted object and a delicate piece with a strong presence that builds the imagination of those distant times. Its frame surrounds four glass panes, supported by a base that emphasizes the spirit of the piece. Elegantly crafted from mahogany, this piece creates a refined ambiance for any modern entrance or dining room.

                                                      *Free shipping within the US may be available for this product. 

                                                      Click here to contact us about shipping details.


                                                      PRODUCT FEATURES

                                                      Composed of mahogany and clear glass in the front and laterals. Contains two shelves in smoked glass. It is opened through a frontal door by a closing switch. In its interior, the back is lined with a smoked mirror and contains two drawers and polished brass handles.

                                                      ARTS AND TECHNIQUES

                                                      Joinery, Foundry, Lacquering, Turnery, and Varnishing.

                                                      MATERIALS AND FINISHES

                                                      Mahogany, Smoked glass, polished brass.

                                                      DIMENSIONS

                                                      Width 137 cm | 53.9 in

                                                      Depth 61 cm | 24 in

                                                      Height 225 cm | 88.6 in

                                                      CUSTOMIZATION

                                                      Custom sizes and colors are available with an upcharge.

                                                      CLEAN AND CARE

                                                      Dry cloth for the lacquered part and glass cleaner for the glass.

                                                       

                                                      1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                                                       

                                                      Our goal is to get your order to you as quickly and safely as we can. 
                                                      All orders are processed within 2-3 business days.

                                                      LIGHTING

                                                      Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                                                      Due to the fact that we offer customization, most of our lighting is made to order.

                                                      *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                                                      Some of our lighting is shipped in multiple boxes to avoid breakage.

                                                      *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                                                      WALL ART

                                                      Production Time: 3-7 Business Days 

                                                      Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                                                      Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                                                      Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                                                      *If there will be a significant delay in the shipment of your order, we will contact you via email.

                                                      We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                                                      INTERNATIONAL SHIPPING - NON U.S:

                                                      Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                                                      Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                                                      Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                                                      The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                                                      These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                                                      Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                                                          LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                                                          Customization for most of our chandeliers is available!

                                                          All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                                                          LIGHTING RECOMMENDED MOUNTING HEIGHT

                                                          A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                                                          For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                                                          For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                                                          If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                                                          MEASURING FOR YOUR SPACE

                                                          Use the following formulas as a guide:

                                                          Room Length + Width = Diameter of Chandelier​

                                                          Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                                                          Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                                                          LIGHTING INSTALLATION

                                                          Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                                                          Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                                                          Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                                                          Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                                                          Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                                                          All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                                                          Many of our products are hand-forged and may vary in appearance.

                                                          ABOUT LED LIGHTING

                                                          What are LEDs and how do they work?

                                                          LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                                                          How long do LEDs last?

                                                          LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                                                           

                                                           

                                                          TO PLACE A REQUEST FOR A CUSTOM PIECE:

                                                          PLEASE  FILL OUT THE FORM BY CLICKING HERE

                                                           

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                                                          D.Manuel Cabinet | BOCA DO LOBO
                                                          D.Manuel Cabinet | BOCA DO LOBO
                                                          D.Manuel Cabinet | BOCA DO LOBO
                                                          D.Manuel Cabinet | BOCA DO LOBO
                                                          D.Manuel Cabinet | BOCA DO LOBO
                                                          D.Manuel Cabinet | BOCA DO LOBO
                                                          D.Manuel Cabinet | BOCA DO LOBO
                                                          D.Manuel Cabinet | BOCA DO LOBO
                                                          D.Manuel Cabinet | BOCA DO LOBO
                                                          D.Manuel Cabinet | BOCA DO LOBO
                                                          D.Manuel Cabinet | BOCA DO LOBO
                                                          D.Manuel Cabinet | BOCA DO LOBO

                                                          D.Manuel Cabinet | BOCA DO LOBO

                                                          Regular price $35,715.00 USD Sale price $29,427.00 USD

                                                          15 in stock

                                                           

                                                          Borrowing the name from the Portuguese king who reigned during the Discoveries era, when the maritime route to India and Brazil were explored, the D. Manuel Cabinet is a bridge between old and new, past and future. This unique cabinet storage is inspired by the Manueline style, the Portuguese late Gothic, a style of architectural ornamentation of the first decades of the 16th century, in perfect symbiosis with innovative design and techniques.

                                                           

                                                          The body is made from wood and coated in copper leaf, finished with a black lacquer gradient that highlights its imposing architectural lines, causing the same impression as the first glimpse at a great cathedral. Two overlay doors give way to an interior lined in copper that boasts a glass shelf and a set of four drawers. In absolute contrast with the modern body of this statement piece, the legs are carved from solid mahogany and it features a turned twist style, making the D. Manuel a versatile cabinet for either classical rooms or modern environments.

                                                           

                                                          *Free shipping within the US may be available for this product. 

                                                          Click here to contact us about shipping details.

                                                           

                                                          PRODUCT FEATURES

                                                          This unique cabinet features unique finishes and remarkable design elements, inspired by the classic Manueline style. The cabinet surface has a copper leaf finish, with a black lacquer gradient applied on the exterior. Its legs are made from solid mahogany and are crafted to a traditional form, finished in high gloss black lacquer.

                                                          ARTS AND TECHNIQUES

                                                          Joinery, Copper leaf application, Turning, Lacquering, Varnishing.

                                                          MATERIALS AND FINISHES

                                                          Copperleaf, with black lacquer gradient on cabinet exterior; Mahogany legs with black lacquer finish.

                                                          DIMENSIONS

                                                          Width 110 cm | 43.3 in

                                                          Depth 60 cm | 23.6 in

                                                          Height 165 cm | 65 in

                                                          CUSTOMIZATION

                                                          Custom sizes and colors (gradient or metal leaf) are available with an upcharge.

                                                          CLEAN AND CARE

                                                          Dry cloth.

                                                           

                                                          1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                                                           

                                                          Our goal is to get your order to you as quickly and safely as we can. 
                                                          All orders are processed within 2-3 business days.

                                                          LIGHTING

                                                          Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                                                          Due to the fact that we offer customization, most of our lighting is made to order.

                                                          *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                                                          Some of our lighting is shipped in multiple boxes to avoid breakage.

                                                          *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                                                          WALL ART

                                                          Production Time: 3-7 Business Days 

                                                          Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                                                          Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                                                          Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                                                          *If there will be a significant delay in the shipment of your order, we will contact you via email.

                                                          We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                                                          INTERNATIONAL SHIPPING - NON U.S:

                                                          Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                                                          Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                                                          Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                                                          The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                                                          These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                                                          Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                                                              LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                                                              Customization for most of our chandeliers is available!

                                                              All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                                                              LIGHTING RECOMMENDED MOUNTING HEIGHT

                                                              A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                                                              For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                                                              For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                                                              If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                                                              MEASURING FOR YOUR SPACE

                                                              Use the following formulas as a guide:

                                                              Room Length + Width = Diameter of Chandelier​

                                                              Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                                                              Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                                                              LIGHTING INSTALLATION

                                                              Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                                                              Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                                                              Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                                                              Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                                                              Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                                                              All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                                                              Many of our products are hand-forged and may vary in appearance.

                                                              ABOUT LED LIGHTING

                                                              What are LEDs and how do they work?

                                                              LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                                                              How long do LEDs last?

                                                              LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                                                               

                                                               

                                                              TO PLACE A REQUEST FOR A CUSTOM PIECE:

                                                              PLEASE  FILL OUT THE FORM BY CLICKING HERE

                                                               

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                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO
                                                              Guggenheim Cabinet | BOCA DO LOBO

                                                              Guggenheim Cabinet | BOCA DO LOBO

                                                              Regular price $22,695.00 USD Sale price $14,307.00 USD

                                                              15 in stock

                                                               

                                                              The internationally renowned art venue and one of the most significant architectural icons of the 20th century, the Guggenheim Museum, has inspired the concept of this astonishing cabinet. Boca do Lobo believes the Guggenheim cabinet fits between the finest and most elegant pieces of its collections. This handcrafted, extremely versatile, and unique piece is ideal for storing glassware and fine silver collectibles - a great complement to any classic or modern interior setting. The Guggenheim cabinet is available in two finishes (rosewood or palisander), with a black lacquered wood top and legs. Boca do Lobo's Guggenheim is handcrafted in Portugal, according to traditional methods, by master artisans who pulse the art of work wood and glass in their veins. This patch edition, revealing the most detailed handmade woodwork, makes it even more special and unique!

                                                              *Free shipping within the US may be available for this product. 

                                                              Click here to contact us about shipping details.


                                                              PRODUCT FEATURES

                                                              Revisited classic cabinet composed of two doors, four drawers, and two glass shelves.

                                                              ARTS AND TECHNIQUES

                                                              Joinery, Marquetry, Carving, Foundry, Lacquering, and Varnishing.

                                                              MATERIALS AND FINISHES

                                                              Base: handcrafted mahogany wood with a high gloss varnish finish. Book matched wood veneer of rosewood finished with a high gloss varnish. Body/Legs: High gloss colored lacquer in black or white. Doors and drawers of ebony veneer finished with a high gloss varnish. Brass handles, Glass shelves. The interior’s back is lined with a mirror that contains polished ornaments in the glass.

                                                              DIMENSIONS

                                                              Width 110 cm | 43.3 in

                                                              Depth 49 cm | 19.3 in

                                                              Height 210 cm | 82.7 in


                                                              CUSTOMIZATION

                                                              Custom sizes and colors are available with an upcharge.

                                                              CLEAN AND CARE

                                                              Glass cleaner for the shelves, dry cloth for the lacquered parts, and a dry cloth metal cleaner for the handles.

                                                               

                                                              1. SCOPE 1.1 LOBO YOU, LDA. is a legal entity registered in Portugal, under Portuguese Law. Hereinafter referred to as BOCA DO LOBO. 1.2 BOCA DO LOBO sells products covered by the “BOCA DO LOBO” trademark worldwide. BOCA DO LOBO Representatives are also entitled to sell as well as products from the following trademarks: Delightfull, Brabbu, Koket, Maison Valentina, Circu, Luxxu, Essential Home, Pullcast and Rugs’ Society. 1.3 Every product, drawing, sample, design, sketch, or product whatsoever designed, created, or produced by BOCA DO LOBO– hereinafter referred to as the PRODUCT. 1.4 Every private person, corporate entity, or registered company who enters into a legal transaction, hereinafter referred to as the CUSTOMER. 1.5 The ORDER is to be understood as a legal transaction regarding the acquisition of the PRODUCT or SERVICE by the CUSTOMER. 1.6 The REPRESENTATIVE is to be understood as a BOCA DO LOBO employee, with an official @bocadolobo.com email address. The CUSTOMER enters into a legal transaction with BOCA DO LOBO through the REPRESENTATIVE. 1.7 The Terms and Conditions are applicable to all transactions of BOCA DO LOBO, including but not limited to the following activities: Sales of Goods, Design Services, Product Assembly and Fitting. 1.8 The DATE OF PURCHASE is to be understood as the date that a pre-payment is received by BOCA DO LOBO. 1.9 BOCA DO LOBO reserves the right to not enter into a legal transaction with a CUSTOMER at its own discretion; 1.10 BOCA DO LOBO may modify these Terms and Conditions at any time. By entering into a legal transaction with BOCA DO LOBO, the CUSTOMER accept the Terms and Conditions in force at the DATE OF PURCHASE. 1.11 The Terms and Conditions in force on the DATE OF PURCHASE will be sent to the CUSTOMER. It is the responsibility of the CUSTOMER to confirm the possession the Terms of Conditions in force on the DATE OF PURCHASE. 1.12 The Terms and Conditions are published and updated on BOCA DO LOBO’s official website (www.bocadolobo. com) and on the official Pricelists for consultation. 2. ACCOUNTS 2.1 All accounts will only be registered once the first pro-forma is issued. CUSTOMER is required to provide valid Company information, including and not limited to: Billing name, Billing address, VAT number (Company Registration number or Resale number). A credit application accompanied by the client’s certificate of resale is required to open an account. Open credit terms will be considered on an individual basis, after the first pro-forma order. 3. PRODUCT ORDERS 3.1 There are no required minimums when purchasing BOCA DO LOBO products. 3.2 To place an order, the CUSTOMER is required to provide information requested by the REPRESENTATIVE for the purpose of a legal transaction, including and not limited to: Billing Name and Billing Address, taxpayer or VAT number (Company Registration number or Resale number), and email address; or other mandatory information if needed for a legal transaction. 3.3 The CUSTOMER is responsible for selecting the PRODUCTS that constitute the PURCHASE. 3.4 Pro-Forma invoice must be required for every PURCHASE meant to be placed with BOCA DO LOBO official REPRESENTATIVE. The payment of the official Pro-Forma invoice confirms the CUSTOMER’s item selection, including all finishes specified for each product listed for that given ORDER. 3.5 BOCA DO LOBO reserves the right to consider a Pro-Forma invoice valid for 30 working-days from the day that it is initially sent. Therefore, the CUSTOMER is advised to require separate Pro-Forma invoices, distinguishing product and shipping quotations; In the case of Pro-Forma invoices with shipping quotes, these are considered valid for 10 working-days only. 3.6 When making a purchase, the CUSTOMER is entitled to require photographs of the ordered PRODUCTS prior to shipment. This request should be added to the order’s Pro-Forma invoice. 4. CUSTOMIZATION & MADE-TO-MEASURE 4.1 BOCA DO LOBO offers a Design Service to customize its products to meet Customers’ needs and specifications. Additionally, BOCA DO LOBO also accepts Made-to-Measure requests. 4.2 A design fee is applied to all Custom / Bespoke orders. This fee is deductible from the final PRODUCT invoice. BOCA DO LOBO reserves the right of setting the valid period and price of a custom-made product official quote accordingly. 4.3 An official signature and company stamp from the CUSTOMER is required for all technical drawings / schemes associated to any personalized Custom / Bespoke product. 4.4 Lead time for Custom / Bespoke products is proposed case-by-case at BOCA DO LOBO’s discretion. The lead time begins when the REPRESENTATIVE confirms the reception of the signed technical drawing / scheme by the CUSTOMER. 4.5 BOCA DO LOBO provides a lead time estimate with official quotes and pro-forma invoices that include Custom / Made to Measure / Bespoke products, and establishes a final lead time commitment with each technical drawing to be signed by the CUSTOMER. 5. CUSTOMER’S OWN MATERIALS (COM) 5.1 For COM Orders, production will not begin on any PRODUCT requiring any type of fabric, leather, trim or cords supplied by the purchaser until ALL the materials for the products ordered have arrived and have been properly identified by BOCA DO LOBO. Lead time for orders with COM/COL products starts after ALL materials, have been properly identified. 5.2 The CUSTOMER takes responsibility for the wear-ability, safety, or fire code validity of the materials supplied by the CUSTOMER. Boca do Lobo takes no responsibility for the selection of fabrics chosen by the CUSTOMER. 5.3 BOCA DO LOBO assumes all COM received have been inspected and are ready for use. BOCA DO LOBO warranties do not extend to materials supplied by the CUSTOMER. All fabric defect related claims are the sole responsibility of the CUSTOMER and fabric vendor. 5.4 The CUSTOMER is responsible for ensuring that all materials are identifiable when received. BOCA DO LOBO is not responsible for delays in production or any fabric misuse if the fabric is sent without identification by the CUSTOMER. 6. PRODUCT FEATURES & ACCURACY INFORMATION 6.1 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications on products. 6.2 BOCA DO LOBO attempt to ensure that information on bocadolobo.com or official printed materials are complete, accurate and current. Despite the efforts, the information provided may occasionally be inaccurate, incomplete or out of date. 6.3 The main characteristics of products are shown on bocadolobo.com on each product page. All weights, measures and similar descriptions are approximate, due to the raw materials features and techniques; and are provided for convenience purposes only. 6.4 BOCA DO LOBO makes reasonable efforts to accurately and faithfully display the attributes and relevant information of the original products, including technological means to reduce inaccuracies as much as possible and the applicable colors. However the products displayed may differ slightly to the real garments in terms of image and colours due to the computer system, media screens or printed materials. In consequence, BOCA DO LOBO does not fully guarantee a perfectly clear identity of final products in comparison to their graphic representation shown on the official website or official marketing material. 7. HANDMADE PRODUCTS & RAW MATERIALS 7.1 BOCA DO LOBO products are one-of-a-kind handcrafted pieces. Each product has its own unique attributes which are impossible to replicate identically from piece to piece due to human factor of finest craftsmanship. 7.2 Due to the nature of BOCA DO LOBO manufacturing processes, techniques and selection of materials, certain products may exhibit slight variations, minor marks, pitting, porosity and/or colour anomalies. 7.3 Many wood, stone and metal materials and finishes may vary in colour, veining, tone and character, it is considered to be part of the natural beauty. While manufacturer will make every effort to match a finish and/or texture, no guarantee can be made of an exact match. Manufacturer does not guarantee finishes against fading and oxidizing. 7.4 All PRODUCTS featuring brass elements will need to be properly cared for and polished over time. Due to the porous nature of brass, it is common to have slight, unavoidable discrepancies in the metal upon production completion. Foundry products may vary in weight because the nature of the process. 7.5 BOCA DO LOBO does not fully guarantee a perfectly clear identity of identical finishes in two or more pieces manufactured in separate orders - with respect to colouring, and precision detailing of handmade processes such as wood carving, ceramics, foundry and other metalwork, for the technical reasons listed above. BOCA DO LOBO works every day to enhance product’s quality, aesthetics, usability and reliability. 8. PRODUCT SUITABLE APPLICATIONS 8.1 Climatic conditions, including heat, light and humidity levels, within the user’s environment, can affect fabric and wood, and may lead to fading, stretching, shrinking or other damage. 8.2 The selection of furniture or fabrics for specific placements or applications is made at the discretion and sole risk of the CLIENT and BOCA DO LOBO shall have no liability for such selections. 9. PRICING 9.1 BOCA DO LOBO official Pricelists are public, and all prices of each PRODUCT are displayed in EURO and DOLLAR. 9.2 BOCA DO LOBO Price Lists substitute any other published or advertised before, so it must be consulted prior to the order. 9.3 Prices are subject to change and will be as quoted on BOCA DO LOBO official pricelist at the time of the agreement. 9.4 All prices are retail prices, and do not include VAT, or any other taxes, duties and related shipping costs. 9.5 BOCA DO LOBO reserves the right of applying VAT costs in all relevant cases, and legal taxes and fees must be subsequently added to the retail price. BOCA DO LOBO apply a separate price policy for purchases made from USA accounts; 9.6 Standard packaging is included in all products prices. If the CUSTOMER requires specific packaging, it will be charged accordingly. 9.7 All prices and transactions are EX WORK from Portugal, and therefore do not include any transportation cost or associated fees. 9.8 For Lighting and Private Collection products, which include electrical components, CUSTOMER should inform BOCA DO LOBO of the final destination country in the so components can be suitable in accordance with the standards of the country. 9.9 The CUSTOMER cannot derive any rights from any information provided by BOCA DO LOBO with regard to an offer, catalogue, leaflet, pricelist, etc. 9.10 BOCA DO LOBO reserves the right, without prior notice, to discontinue products or change specifications and prices on products.  10. PRODUCT / TRANSACTION CERTIFICATION & TECHNICAL DOCUMENTATION 10.1 Certification on products and transactions, as well as other technical documents are available upon request prior to order placement and may be subject to issuance fees. 11. PAYMENT POLICY & DISPATCH 11.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires a 50% advance payment deposit of the total amount, to settle all standard orders. The remaining final balance is required once the order is completed and prior to shipping from Portugal. 11.2 For Custom / Bespoke orders and for Stock Orders, an advanced payment deposit of the total amount is required. 11.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product. Reservations’ payments are non-refundable. 11.4 The CUSTOMER must make each payment via bank transfer as indicated on the ORDER form. The CUSTOMER is advised to confirm BOCA DO LOBO’s bank details prior to making any payment, and it is also advised to send proof of the bank transfer to the designated REPRESENTATIVE. 11.5 An Order Invoice for each PURCHASE is emitted and sent to the CUSTOMER, once the remaining balance is cleared. 11.6 All alterations to the Invoice in terms of billing details, and other relevant information, should be requested prior to clearing the order balance. All alterations required once a Final Invoice is submitted will be subject to an administrative fee. 11.7 The purchased PRODUCTS may be dispatched once the PURCHASE final balance is cleared with the complete payment of all amounts due by the CUSTOMER to BOCA DO LOBO. 12. SHIPPING POLICY 12.1 All prices and transactions are EX WORK, and therefore do not include any transportation cost or associated fees. 12.3 When on behalf of the CUSTOMER, the loading, transport, logistics, custom clearance, insurance, unloading or installation of the piece at the place of destination is the entire responsibility of the CUSTOMER. BOCA DO LOBO will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation. 12.4 Shipping Services are available upon request to BOCA DO LOBO. Shipping services are charged in separate from Product orders. Quotes for Shipping Services are sent via PRO-FORMA invoice and valid for 10 working days since the date of issuance. 12.5 When the Shipping Quote is requested to BOCA DO LOBO and sent to the CUSTOMER before the advance payment of the Products, BOCA DO LOBO is committed to consider the cost of the Prof-forma invoice sent previously. 12.6 All transportation services requires the receiver of the goods to verify their status with the carrier upon delivery. The POD must be signed with reservations subject to verification with / without apparent damage and provided to BOCA DO LOBO whenever requested. 12.7 Ownership of the product transfers to the CUSTOMER upon the freight carrier taking possession of the order for transport. 12.7 For orders with a final destination outside Europe, BOCA DO LOBO reserves the right to issue the DU (export document) with additional fee per invoice. For orders with a final destination in the United States, BOCA DO LOBO reserves the right to issue the DU (export document) with an additional fee per invoice. [FOR SHIPPING CLAIMS, CONSULT 17.WARRANTY & DAMAGE CLAIMS ] 13. PRODUCT WAREHOUSE & STORAGE FEES 13.1 BOCA DO LOBO reserves the right of applying a storage fee for all PRODUCTS that remain in the shipping warehouse for more than 10 working-days since the notification that the final balance is due, and/or shipping arrangements have not been made within 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.2 Storage fees may be applied up to the total invoice amount if the remaining balance is not paid in full in 10 working-days after CUSTOMER being informed that the order is ready to dispatch. 13.3 Only after the payment of such fees can the Order can be picked up by the CUSTOMER. 14. LEAD TIMES 14.1 The standard production lead time for BOCA DO LOBO pieces is 6 to 8 weeks. The lead is triggered on the date the advanced payment is received. Delivery time is not included. 14.2 Lead time for large quantities’ orders, orders with 1 or more personalized/custom-made products, prototypes, and/or bespoke products, it demands a case-by-case review. BOCA DO LOBO reserves the right to adjust the time of delivery accordingly. It must be agreed previously and accepted in writing agreement between all parties. 14.3 For custom orders, BOCA DO LOBO starts the stipulated lead time once the technical drawing is signed and sent to the REPRESENTATIVE, and the reception of the upfront payment. 14.4 BOCA DO LOBO offers an Express Order Service based on a Reliable Advanced Stock program, whose order lead time is reduced to a shorter period. This service is applicable to most pieces, and it is subject to product availability. 15. STOCK LIST 15.1 BOCA DO LOBO hold stock of several products. The Stock list is available in the official website and also can be provided directly via email by the REPRESENTATIVE. 15.2 The Stock Lists available are often updated so CUSTOMER should confirm with a REPRESENTATIVE whether the products are available. 15.3 Reservations are allowed for Stock products only. It requires an advance payment of 10% of the total amount of the Product and it will be valid for 15 working-days since the day the payment is received. Reservations’ payments are non-refundable. 16. HOSPITALITY / CONTRACT ORDERS 16.1 BOCA DO LOBO has industrial capacity to customize standard products and/or new products to meet contract specifications and requirements. 16.2 Contract Orders require special pricing and delivery time based on quantity and features. BOCA DO LOBO reserves the right to set the official quote accordingly and to adjust the time of delivery accordingly. 16.3 BOCA DO LOBO offer CUSTOMERS the possibility of negotiating a supply agreement, of which a draft should be requested to the REPRESENTATIVE. Terms, conditions and responsibilities are proposed case-by-case at BOCA DO LOBO’s discretion and are agreed by both parties, and should be signed prior to any PURCHASE. 17. WARRANTY & DAMAGE CLAIMS 17.1 BOCA DO LOBO shall be liable for material defects in accordance with the applicable legal provisions. Additional warranty from BOCA DO LOBO’s suppliers’ is only applicable if stated in the respective article invoice. 17.2 Every claim is assessed case-by-case by BOCA DO LOBO’s Customer Care Service. Should any issue with the products received be detected, a written claim must be submitted to the REPRESENTATIVE and BOCA DO LOBO Customer Care service (at customercare@bocadolobo.com) within 2 working days after the reception of the products. After this period, BOCA DO LOBO reserves the right to decline any responsibility on the conditions of the goods. 17.3 BOCA DO LOBO’s strongly advises CUSTOMERs to verify firstly if damages are perceptible on the package, and then verify all crates upon delivery in order to check for unconformities in the conditions of the goods. 17.4 The original packaging of the products must be kept. In case a claim is submitted, the packaging must be kept during the period in which the claim is settled. 17.5 If the collection or return of any item is needed and the original packaging was not kept, the client shall be responsible for all costs and procedures necessary for the item to be in shipping conditions. BOCA DO LOBO shall not be liable in any way for the replacement, acquisition, or any other costs related with the replacement of the original boxes or crates. 17.6 Damaged products being returned must be in the condition in which they were received by the CUSTOMER. The products must be well accommodated to avoid extra damages. The CUSTOMER must not attempt to modify, handle, install or repair them. 17.7 BOCA DO LOBO compromises to offer the client a solution proposal within 5 working days of the claim registration and all information requested by the Customer Care service is cleared. 17.8 The CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims must be accompanied by photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.9 BOCA DO LOBO ensure the repairing or replacement of the components detailed in the claim submission form. BOCA DO LOBO strongly advise to storage the products in good conditions. All other damages not included in the claim submission will not be covered under BOCA DO LOBO warranty, and may be subjected to an upcharge. 17.10 BOCA DO LOBO reserves the right to refuse any item repairing, pick-up or delivery, from any location other than the original shipping address. Any transportation of the product from destination to a second location will forfeit any transportation damage claim. 17.11 When claims occur, BOCA DO LOBO exchange information with the CUSTOMER of the related purchase. BOCA DO LOBO reserves the right to not share information or deal with other entities or persons besides the CUSTOMER. 17.12 BOCA DO LOBO is not responsible for claims from orders placed to other entities, agents, showrooms, or any other beyond BOCA DO LOBO’s reasonable control, besides an official REPRESENTATIVE of BOCA DO LOBO. 17.13 BOCA DO LOBO’s reserves the right to decline responsibility if: a. The claim is presented after the 2 working day period, or is not accompanied by the mandatory information mentioned in 5 working days; b. The claimed products were altered out or any way tempered with, either by the client or by a third party, without BOCA DO LOBO’s consent; c. The products show clear signs of regular use. SHIPPING CLAIMS 17.14 Claims for defects as a result of the shipping process handled by the CUSTOMER, are not covered under BOCA DO LOBO’s warranty. BOCA DO LOBO is not responsible for a CUSTOMER’s own or third party freight damage and claim. In these cases, BOCA DO LOBO is committed to finding a suitable solution with the CUSTOMER. 17.15 In the case of EXW shipping, BOCA DO LOBO is not liable for damage sustained in transit cargo. In the case of DAP/DDU/DAT shipping, please note that before signing the merchandise delivery document, the CUSTOMER is required to confirm if the package has any perceptible damages. If damages are perceptible on the package, the CUSTOMER should mention “subject to verification” in order to safeguard any eventual damages to the merchandise and file a claim under the insurance policy. 17.16 When on behalf of BOCA DO LOBO, should visible or concealed damage occur in transit, immediately notify the delivering carrier with initial notification of intent to file a claim. Failure to report, or to provide written claim for any damage or loss within 2 working days of the delivery will automatically release BOCA DO LOBO for any liability for damage sustained in transit cargo. 17.17 The CUSTOMER may claim warranty on defects that result from mishandling in the shipping process, up to 2 working days after receiving an order. As a result, the CUSTOMER is advised to check and photograph all pieces ordered, upon their arrival. All claims related to shipping, must be accompanied by the signed POD, photographic or video evidence that support the client’s complaint, in which all the products, correspondent crates and/or boxes and issues claimed are clearly showed, and a written detailed description. 17.18 Proving that any damage in the piece caused by quality requires replacement, BOCA DO LOBO compromises to exchange the damaged part or complete product(s) within a period agreed with the CUSTOMER. It is MANDATORY that BOCA DO LOBO collects the damaged part or complete piece(s) to replace it by new one(s). 18. ORDER CANCELATTION OR MODIFICATION - WITHDRAWAL 18.1 Prior to the start of the production and/or delivery of the products, BOCA DO LOBO requires an advance payment for every order. Products are manufactured upon the confirmation of deposit. 18.2 Should the CUSTOMER need to modify a requested article, its finish or quantity, or correct any errors in the order, specified in the official Pro-Forma invoice, following its corresponding order placement, the CUSTOMER should follow the instructions suggested by the Customer Care service at customercare@bocadolobo.com. 18.3 BOCA DO LOBO reserves the right to charge for any alterations made to the order, 2 working days after its payment confirmation is received. 18.4 To exercise the right of withdrawal, the CUSTOMER must contact Customer Care at customercare@ bocadolobo.com. 18.5 Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period. 18.6 BOCA DO LOBO reserves the right to retain 30% of the total amount of the Product by the CUSTOMER for all Standard Orders. The same is applied for Custom / Bespoke orders if a Technical drawing was not sent from the REPRESENTATIVE to the CUSTOMER. 18.7 For Custom / Bespoke orders, if the Technical drawing has been sent from the REPRESENTATIVE to the CUSTOMER, BOCA DO LOBO reserves the right to retain 50% of the total amount deposited by the CUSTOMER. The same is applied for Stock Orders. 18.8 Cancellations will not be accepted of any Custom / Bespoke orders if a Technical drawing is approved and signed by the CUSTOMER and/or the production started. BOCADO LOBO reserves the right to refuse the return or refund of any Custom / Bespoke item. 18.9 BOCA DO LOBO reserves the right to complete a refund or make an item replacement, only once the original item has been delivered to its designated warehouse and verified for damage. 18.10 BOCA DO LOBO is also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.) and must be accompanied by the purchase invoice. 19. FORCE MAJEURE 19.1 BOCA DO LOBO shall not be responsible and/or liable for any damages or loss, completion, shipment, or default in delivery towards the CUSTOMER caused by beyond BOCA DO LOBO’s reasonable control, but not limited, to a) government action, war, riots, civil commotion, embargoes or martial laws, strikes, trade union conflicts, accidents, lock outs, terrorism, (b) Manufacturer’s shortage or absence of raw material, delays on the part of suppliers sources or forwarders, (c) shortage of labour, production, or other contingencies of manufacture; (d) shortage of transportation facilities or other delays in transit, (e) fire, flood or other casualty; as a result of which BOCA DO LOBO is not able to fulfil its activities and/or obligations under the agreement. 20. INTELLECTUAL PROPERTY/CONFIDENTIALITY 20.1 BOCA DO LOBO may reasonably use the photos of the product for the promotion of its own activities and publicity. 20.2 The CUSTOMER acknowledges and agrees upon that the PRODUCT without prior written approval of and agreement with BOCA DO LOBO, may not be duplicated, copied, published and/or used for any commercial, marketing or advertising activity or any other purpose than foreseen in the agreement. In case of any agreed use of the work by the CUSTOMER, the client shall expressly and in a clear manner mention the name of BOCA DO LOBO as the designer of the work. 20.3 BOCA DO LOBO’s products are not allowed to be used for commercial, marketing or advertising activity when the entities are not in the possession of the corresponding products. 20.4 Without prejudice of claiming damages and/or compensation by BOCA DO LOBO a violation of this article shall rise a penalty to be charged accordingly, with immediate effect, and not subject to any judicial intervention, per violation and/or per day during which the violation continues. 20.5 The CUSTOMER undertakes to keep the agreement, the terms of the agreement and all information exchanged with BOCA DO LOBO strictly confidential, throughout its validity period and afterwards, without time limit. 21. LIABILITY 21.1 BOCA DO LOBO shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods. 22. AMENDMENTS AND UPDATES 22.1 The General Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on bocadolobo.com and shall therefore apply to orders submitted after that date. TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE. LAST REVIEWED ON THE 11TH OF NOVEMBER, 2019

                                                               

                                                              Our goal is to get your order to you as quickly and safely as we can. 
                                                              All orders are processed within 2-3 business days.

                                                              LIGHTING

                                                              Orders placed during the month of JANUARY may take longer to arrive. Please allow up to 8 weeks for delivery on those orders.

                                                              Due to the fact that we offer customization, most of our lighting is made to order.

                                                              *Standard Free Shipping Time: 25 to 30 Business Days for Delivery. 

                                                              Some of our lighting is shipped in multiple boxes to avoid breakage.

                                                              *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

                                                              WALL ART

                                                              Production Time: 3-7 Business Days 

                                                              Unframed Art: ( ANY SIZE ): 7-10 Business Days for delivery.

                                                              Framed Art: Up to 100 cm (39.4 in) Width or Height: 7-10 Business Days for delivery.

                                                              Framed Art: Over 100 cm (39.4 in) Width or Height: 25 Business Days for delivery.

                                                              *If there will be a significant delay in the shipment of your order, we will contact you via email.

                                                              We guarantee a full refund if your wall art is not delivered within 60 days of the order.

                                                              INTERNATIONAL SHIPPING - NON U.S:

                                                              Worldwide shipping is available on most items. "U.S ONLY" items only ship to the United States.

                                                              Adding a product with "U.S ONLY" will cause your entire cart to have an error message. Check cart content and REMOVE items labeled "U.S Only" to get proper shipping availability to your country on eligible items.

                                                              Some countries require Duties and Custom Fees to be cleared once the item arrives to the destination port. In such cases, you will be contacted to pay the fees so that your item can be cleared for delivery.

                                                              The fees are a  type of tax that is levied on the imports by customs authorities of a particular country in order to raise revenue and protect the domestic industry from competitors abroad.

                                                              These fees vary by country and depend on the value, dimensions and weight of the goods. There is no way for us to determine this fee.

                                                              Certain remote countries and regions of Africa, Asia, South America have additional handling fees. These fees will be invoiced directly to you if not determined during the order placement. We do not handle customs clearance on international orders but you may contact us to get any necessary information to aid in the process.

                                                                  LIGHTING BUYING GUIDE AND RECOMMENDATIONS

                                                                  Customization for most of our chandeliers is available!

                                                                  All chains and wires are adjustable and come in a standard 1 meter ( 39 inches ) length. If you need a longer length: please contact us, and request one upon placing your order.

                                                                  LIGHTING RECOMMENDED MOUNTING HEIGHT

                                                                  A general rule of thumb is to hang the fixture 3 feet ( 36 inches ) above your table or kitchen island, or 6 to 8 feet ( 72 - 96 inches ) off the floor.

                                                                  For ceiling height measuring 10 feet or less: Your light fixture must be less than 27 inches tall.

                                                                  For ceiling height measuring more than 11 to 16 feet: Your light fixture can range between 27 inches to more than 40 inches tall.

                                                                  If a ceiling is two stories tall, the chandelier should be have two or three tiers, and hang at least 7 feet above the floor.

                                                                  MEASURING FOR YOUR SPACE

                                                                  Use the following formulas as a guide:

                                                                  Room Length + Width = Diameter of Chandelier​

                                                                  Room Height Floor to Ceiling x 2.5 = Height of Chandelier​

                                                                  Hang Chandelier: 7 to 8 feet ( 84” to 96” ) from floor.

                                                                  LIGHTING INSTALLATION

                                                                  Professional installation by a licensed professional electrician with experience with handling LED drivers is recommended for all our lighting.

                                                                  Luminaire ceiling boxes are typically rated for 50 lbs. of weight.

                                                                  Metal boxes, with a "Rated for Fan Support" stamped inside typically hold 150 lbs. of weight.

                                                                  Please verify your electrical system with a professional to ensure that the chandelier will not require additional reinforcements or special mounting hardware.

                                                                  Most of our chandeliers come with a standard 1 meter adjustable wire or chain. If using a fixture in a two-story space: please specify when ordering, and contact us for a custom length.

                                                                  All of our products are 100% genuine K9 crystals with flawless workmanship, precision cutting, and clarity. Crystal assembly is required.

                                                                  Many of our products are hand-forged and may vary in appearance.

                                                                  ABOUT LED LIGHTING

                                                                  What are LEDs and how do they work?

                                                                  LED stands for Light Emitting Diode. LED lighting products produce light up to 90% more efficiently than incandescent light bulbs.

                                                                  How long do LEDs last?

                                                                  LEDs are notable for being extremely long-lasting products. Many LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL.

                                                                   

                                                                   

                                                                  TO PLACE A REQUEST FOR A CUSTOM PIECE:

                                                                  PLEASE  FILL OUT THE FORM BY CLICKING HERE

                                                                   

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